Re: [WISPA] After hour call handling?

2009-04-17 Thread Kurt Fankhauser
PM To: aosg...@streamline-solutions.net; WISPA General List Subject: Re: [WISPA] After hour call handling? My cell number is on every answering machine. I tell people that if it's urgent they can call. One of these days I'll have another tech and we'll take turns on stand-by. The best solution

Re: [WISPA] After hour call handling?

2009-04-17 Thread Matt Larsen - Lists
www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Marlon K. Schafer Sent: Thursday, April 16, 2009 11:52 PM To: aosg...@streamline-solutions.net; WISPA General List Subject: Re: [WISPA] After hour call handling? My cell

Re: [WISPA] After hour call handling?

2009-04-17 Thread Ryan Ghering
As our internal phone system is voip with a asterisk PBX I simply setup a time condition after hours for them to either leave a message or press 6 if they believe a tower is down, or its an emergency to forward the call to my cell. Ryan On Thu, Apr 16, 2009 at 7:42 PM, Aaron D. Osgood

Re: [WISPA] After hour call handling?

2009-04-17 Thread Josh Luthman
My innernet don't work so ur twer down... I would imagine they'd call if their Internet access didn't work and press 6, as the customer would haven't no idea where the problem is. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't

Re: [WISPA] After hour call handling?

2009-04-17 Thread Ryan Ghering
Actually I get very few calls in the evenings.. Ryan On Fri, Apr 17, 2009 at 10:05 AM, Josh Luthman j...@imaginenetworksllc.comwrote: My innernet don't work so ur twer down... I would imagine they'd call if their Internet access didn't work and press 6, as the customer would haven't no idea

Re: [WISPA] After hour call handling?

2009-04-17 Thread Josh Luthman
Because you use good equipment and did it well I am sure :) On 4/17/09, Ryan Ghering rgher...@gmail.com wrote: Actually I get very few calls in the evenings.. Ryan On Fri, Apr 17, 2009 at 10:05 AM, Josh Luthman j...@imaginenetworksllc.comwrote: My innernet don't work so ur twer down...

Re: [WISPA] After hour call handling?

2009-04-17 Thread Eric Rogers
List Subject: Re: [WISPA] After hour call handling? My cell number is on every answering machine. I tell people that if it's urgent they can call. One of these days I'll have another tech and we'll take turns on stand-by. The best solution I've found though? GOOD gear! It's amazing what happens

Re: [WISPA] After hour call handling?

2009-04-17 Thread Kurt Fankhauser
- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Eric Rogers Sent: Friday, April 17, 2009 1:01 PM To: WISPA General List Subject: Re: [WISPA] After hour call handling? I made that mistake... The straw that broke the camel's back was when I got a call at 11:30 PM

Re: [WISPA] After hour call handling?

2009-04-17 Thread Blair Davis
PA General List Subject: Re: [WISPA] After hour call handling? I made that mistake... The straw that broke the camel's back was when I got a call at 11:30 PM on Sunday that "I am having problems getting my Xbox to work. It says I need a key." I realized at that point, as I was wa

Re: [WISPA] After hour call handling?

2009-04-17 Thread Steve
Digium board with Asterisk running on a SFF PC, (Actually Alix 1c running ubuntu server on CF card) This is a very robust option with call forwarding, tracking, voip integration. When the call comes in, it will track the person/s down using a variety of methods from dialing pbx extensions, phone

Re: [WISPA] After hour call handling?

2009-04-16 Thread Josh Luthman
I have my direct DID follow me to my cell and the support option rings to who is on call. Recently that's been only me. On 4/16/09, Aaron D. Osgood aosg...@streamline-solutions.net wrote: How does everyone handle after hour calls for service? (Answering service? Call forward to cell? Etc.)

Re: [WISPA] After hour call handling?

2009-04-16 Thread Josh Luthman
multiple phones. -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Bill Price Sent: Thursday, April 16, 2009 8:58 PM To: WISPA General List Subject: Re: [WISPA] After hour call handling? Same here. We have our calls routed through

Re: [WISPA] After hour call handling?

2009-04-16 Thread Marlon K. Schafer
My cell number is on every answering machine. I tell people that if it's urgent they can call. One of these days I'll have another tech and we'll take turns on stand-by. The best solution I've found though? GOOD gear! It's amazing what happens to the after hours call when you get top notch

Re: [WISPA] After hour call handling?

2009-04-16 Thread Josh Luthman
Once those engenius radios were replaced with trangos or MTs the issues vanished. Most calls are noob questions. On 4/16/09, Marlon K. Schafer o...@odessaoffice.com wrote: My cell number is on every answering machine. I tell people that if it's urgent they can call. One of these days I'll