RE: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread Paul Hendry
06:29 To: [EMAIL PROTECTED]; WISPA General List Subject: Re: [WISPA] Insurance / Service Plan Offerings i like that idea. have the contract read that replacement of the equipment for whatever reason incurs a minimum trip charge of $75 or buy insurance @ $4 a month. Peter R. wrote: The DISH

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread A. Huppenthal
most of the parts again and therefore not cost to much to swap out a CPE. Cheers, P. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of A. Huppenthal Sent: 15 November 2005 06:29 To: [EMAIL PROTECTED]; WISPA General List Subject: Re: [WISPA] Insurance

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread Ron Wallace
] Subject: Re: [WISPA] Insurance / Service Plan Offerings To: WISPA General List wireless@wispa.org I feel for ya JohhnyO, seriously. I've changed out every Smart bridge I ever installed except two and dittto for tranzeos. The EZ Bridges were great for a while, but going past 2 years now

RE: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread Cliff
General List Subject: Re: [WISPA] Insurance / Service Plan Offerings George, So what are you running now, for CPE? I like JohnnyO's idea of a replacement charge/Mo. - Nextel charges 2.95, and if your radio goes in the toilet, they just give you another. Ron Wallace Original message Date

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread Matt Larsen - Lists
] Insurance / Service Plan Offerings JohnnyO wrote: We're coming into our 3rd year of operation soon. I am curious how others are doing combat against the replacement / repair / service call costs associated with having to replace CPE end equipment. I was thinking about offering a service plan

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread George
Original message Date: Mon, 14 Nov 2005 22:03:44 -0800 From: George [EMAIL PROTECTED] Subject: Re: [WISPA] Insurance / Service Plan Offerings To: WISPA General List wireless@wispa.org I feel for ya JohhnyO, seriously. I've changed out every Smart bridge I ever installed except two

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread George
Matt Larsen - Lists wrote: It would be nice to be able to have a CPE that we could open up and just replace the guts that have gone bad, but other than that I can't really think of a better way to handle it. And this is the reason I didn't go back to Tranzeo. I used them before smart

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread Reliable Internet, LLC
This is the way all my demarctech.com radios are. It's all I've ever used. I go to a site, pop 4 screws...unplug pigtailplug in new board.screw in 4 screws and I'm off to configure. It's all mounted so you don't have to re aim or anything. I like it. I happen to know they are

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-14 Thread George
JohnnyO wrote: We're coming into our 3rd year of operation soon. I am curious how others are doing combat against the replacement / repair / service call costs associated with having to replace CPE end equipment. I was thinking about offering a service plan like DirecTV / Cellular Companies

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-14 Thread Travis Johnson
Title: Insurance / Service Plan Offerings Hi, We retain ownership of the CPE, so when it goes bad, we replace it free of charge. If they are out of contract, we have them sign a new 12 month contract and they get it for free. Travis Microserv JohnnyO wrote: We're coming into

RE: [WISPA] Insurance / Service Plan Offerings

2005-11-14 Thread JohnnyO
have tracked and count 43 here. JohnnyO -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of George Sent: Monday, November 14, 2005 11:03 PM To: WISPA General List Subject: Re: [WISPA] Insurance / Service Plan Offerings JohnnyO wrote: We're coming into our

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-14 Thread A. Huppenthal
Of George Sent: Monday, November 14, 2005 11:03 PM To: WISPA General List Subject: Re: [WISPA] Insurance / Service Plan Offerings JohnnyO wrote: We're coming into our 3rd year of operation soon. I am curious how others are doing combat against the replacement / repair / service call costs

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-14 Thread Blair Davis
What George wrote. It can be annoying to replace equipment, but, the hassle of trying to talk the customer into replacing it is just not worth it. With 200 subs, I am replacing an average of 1 radio a month. Not too bad at all -- Blair Davis West Michigan Wireless ISP 269-686-8648

RE: [WISPA] Insurance / Service Plan Offerings

2005-11-14 Thread JohnnyO
To: WISPA General List Subject: Re: [WISPA] Insurance / Service Plan Offerings What George wrote. It can be annoying to replace equipment, but, the hassle of trying to talk the customer into replacing it is just not worth it. With 200 subs, I am replacing an average of 1 radio a month. Not too bad

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-14 Thread George
- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of George Sent: Monday, November 14, 2005 11:03 PM To: WISPA General List Subject: Re: [WISPA] Insurance / Service Plan Offerings JohnnyO wrote: We're coming into our 3rd year of operation soon. I am curious how others are doing

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-14 Thread Brian Rohrbacher
ROTECTED]] On Behalf Of Blair Davis Sent: Monday, November 14, 2005 10:12 PM To: WISPA General List Subject: Re: [WISPA] Insurance / Service Plan Offerings What George wrote. It can be annoying to replace equipment, but, the hassle of trying to talk the customer into replacing it is just not

RE: [WISPA] Insurance / Service Plan Offerings

2005-11-14 Thread Cliff
is another reason I dont mind replacing the CPE when needed. - Cliff From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Johnson Sent: Monday, November 14, 2005 9:47 PM To: WISPA General List Subject: Re: [WISPA] Insurance / Service Plan Offerings Hi, We

RE: [WISPA] Insurance / Service Plan Offerings

2005-11-14 Thread Rick Smith
PROTECTED] On Behalf Of CliffSent: Tuesday, November 15, 2005 12:29 AMTo: WISPA General ListSubject: RE: [WISPA] Insurance / Service Plan Offerings We also retain ownership to the CPE and replace at our cost when not due to customer misuse or abuse (which has happened and I charged

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-14 Thread A. Huppenthal
i like that idea. have the contract read that replacement of the equipment for whatever reason incurs a minimum trip charge of $75 or buy insurance @ $4 a month. Peter R. wrote: The DISH network actually charges for replacement. I had a DVR go bad and it cost me $50 for replacement. Ain't