Re: [WISPA] VoIP. Looking for your input

2006-07-24 Thread Matt Liotta


On Jul 23, 2006, at 3:22 PM, Peter R. wrote:


Just to add to the XO and L3 VoIP conversation:
Broadwing has a smaller footprint, but a solid offering.

Must understanding is that Broadwing is reselling Level3.


VerizonBusiness has a solid offering (formerly MCI)

Who wants to buy from an RBOC?


PointOne has a decent footprint (80% or so).

Who are they reselling?

-Matt

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Re: [WISPA] VoIP. Looking for your input

2006-07-24 Thread Marlon K. Schafer (509) 982-2181


- Original Message - 
From: Patrick Leary [EMAIL PROTECTED]

To: 'WISPA General List' wireless@wispa.org
Sent: Friday, July 21, 2006 9:06 PM
Subject: [WISPA] VoIP. Looking for your input


So VoIP over wireless is a very important topic to us at Alvarion right 
now.

Increasing we are being told by new customers that much of their equipment
choice is or will be based on the ability to offer true double play in
scale. Essentially, they say the need to offer bundled services is a must,
not an option, in order to remain competitive going forward. I am 
interested

to hear listers inputs on the subject. Some questions I have:

1. Is VoIP part of your plans?
Maybe.  So far no one has been able to show me how I can compete with Vonage 
etc.  VoIP can be purchased from anywhere so we'll have to compete against 
all of the well funded players eventually.  I'm also guessing that it will 
be almost free sooner than later, much like hotel access or hotspots.


I'm looking at the new VoIP company that's a WISPA vendor member.  We'll see 
what kind of program they have to offer  The biggest problem here is 
that a pots line is under $20 per month.  Maybe $25 but no more than that. 
Business lines are $37 or so.  And with long distance built into cell phone 
plans at no charge, what's the benefit?



2. Do you believe VoIP is a viable offering for a WISP?


Out here the trend is already to drop the pots line for cell phone.

I think SOME WISPs will make money on VoIP.  It'll be VERY market specific 
though.



3. What type revenue contribution in terms of additional ARPU do you think
VoIP can add?


I think that once prices do down far enough and hardware becomes available 
it'll be a bundled element.  Like email and web space is today  No 
benefit but little or no cost either.


4. If you will or are doing VoIP as a service, will/are you leveraging 
third

parties? If so, who do like?


I really like the guys at PacWEST 
(http://www.pacwest.com/pacwest/index.shtml).  Hutch is a great guy.  They 
just don't have a small enough option for us.  I need to start a VoIP 
project with 4 or 5 lines not 400 or 500.  I also don't want to buy my own 
switch etc.


5. Would VoIP be offered to your commercial customers, residential or 
both?


Everything we do is available to both.  In our market, serving one or the 
other isn't an option.



6. If you are obtaining your own switch, what brands are in your top 3?
7. Does VoIP capability drive any of your wireless equipment decision
making?


Not at this time.  I DO see the ability to prioritize VoIP traffic that 
others provide as a possible revenue source.  But so far, even on my wifi 
system, VoIP works just fine.


Heck, I took my mobile cop care setup out in the ski boat the other day.  On 
land I can get 1300/450 KBps out to www.speakeasy.net.  In the boat I got 
700/300.  If only I could type and ski at the same time!  hehehehehe  Oh 
yeah, that tower is fed by a DSL line.



8. If you are doing now, could you architect out how you do it and what
adjustment it forced in terms of capacity planning on your wireless 
network?


The only thing we do at this time is prioritize the ip addy of the VoIP 
devices for that that want to pay an extra $5 per month.  So far I'm my only 
taker.




Any other comments or issues on the subject would be welcome.


We're trying to teach our business customers to use IM instead of phones for 
quick conversations to people in remote offices.


When the cell phone companies figure out how to make a group of cell phones 
tie into a phone system like normal phone lines I think you'll see phone 
lines drop a lot.  Most of the business people, especially managers and 
sales types, have cell phones already.  The ONLY thing not easy to do is 
transfer a call to them via the front desk.


For those sitting at desks, it seems to me that a system that ties into the 
PC and uses that for the phone set is the way to go.


In our office we have a Panasonic 4 line portable phone system.  We tried to 
do something similar with an * box but just couldn't get our arms around it. 
Instead we just plug our Vonage line into the phone system and NOTHING 
changes for us.  We just have to remember to use line 2 for long distance.


Hope that all helps,
marlon



Patrick Leary
AVP Marketing
Alvarion, Inc.
o: 650.314.2628
c: 760.580.0080
Vonage: 650.641.1243

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Re: [WISPA] VoIP. Looking for your input

2006-07-24 Thread Matt Larsen - Lists

To answer your questions



(inline)

1. Is VoIP part of your plans?



Yes



2. Do you believe VoIP is a viable offering for a WISP?



Depends on the revenue stream possibilities.  One good quote from this 
year's WCA Show VOIP session:  VOIP is a pain in the ass and doesn't 
make much money, but you better be offering it or someone else will take 
your customer




3. What type revenue contribution in terms of additional ARPU do you think

VoIP can add?



Residential:  Increase from $25-$30/month to $60-$70/month, ($25 for the 
service, extra $10 for VOIP prioritization or move to PRO level of service)


Business:  Same, plus a variable amount according to how many lines they 
have.






4. If you will or are doing VoIP as a service, will/are you leveraging 
third parties? If so, who do like?




At this time, just using ITSP services to terminate calls.  I have not 
come across a third party that had a decent profit sharing program or 
the ability to put a server in my NOC for local termination.




5. Would VoIP be offered to your commercial customers, residential or 
both?




Both



6. If you are obtaining your own switch, what brands are in your top 3?



Only considering Asterisk.  I have three years experience with it, and 
it will supposedly scale up a long way. 




7. Does VoIP capability drive any of your wireless equipment decision

making?



Yes.  Almost all new deployments of equipment that I put in service are 
higher bandwidth systems or upgradable to higher bandwidth.  




8. If you are doing now, could you architect out how you do it and what

adjustment it forced in terms of capacity planning on your wireless 
network?




I currently have an Asterisk server that is terminating about ten beta 
customers.  The crucial thing is to have the VOIP server sitting at the 
NOC, where you can control the data flow to/from it.  That is the only 
way to guarantee an acceptable level of call quality.  Customers on 5ghz 
(802.11a) connections have no problems at all.  Customers on 2.4ghz 
(802.11b) are okay as long as they are on light or moderately loaded 
access points (under 40).  My furthest customer is on the far end of 125 
miles of wireless backbone, and has had few problems with it, but I also 
haven't tuned our network for VOIP yet.  That is one of my projects 
for the fall.




Matt Larsen

[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]









Any other comments or issues on the subject would be welcome.



Patrick Leary

AVP Marketing

Alvarion, Inc.

o: 650.314.2628

c: 760.580.0080

Vonage: 650.641.1243



  


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RE: [WISPA] VoIP. Looking for your input

2006-07-24 Thread Chad Halsted
Comments inline...

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Patrick Leary
Sent: Friday, July 21, 2006 11:06 PM
To: 'WISPA General List'
Subject: [WISPA] VoIP. Looking for your input

So VoIP over wireless is a very important topic to us at Alvarion right
now.
Increasing we are being told by new customers that much of their
equipment
choice is or will be based on the ability to offer true double play in
scale. Essentially, they say the need to offer bundled services is a
must,
not an option, in order to remain competitive going forward. I am
interested
to hear listers inputs on the subject. Some questions I have:

1. Is VoIP part of your plans?

Yes, to some degree.  All new equipment going into production in our
infrastructure has to be able to prioritize traffic.  This is simply a
network design decision to ensure we are able to offer those types of
products when/if we decide to do it.  I definitely believe we will see
more and more VoIP traffic on our network so it is a good idea no matter
what.

2. Do you believe VoIP is a viable offering for a WISP?

Yes

3. What type revenue contribution in terms of additional ARPU do you
think
VoIP can add?

I'm not sure, in our market VoIP has not become that Hot of an item.
Sure, some folks are getting Vonage and I actually had my fist phone
call the other day inquiring if we offered phone service!!  The most
common action here is that folks are ditching the phone company all
together and using their mobile phones as their primary voice service.

4. If you will or are doing VoIP as a service, will/are you leveraging
third
parties? If so, who do like?
 
I have to admit, it is appealing to take the 3rd party route.  Not sure
who we would be looking to for that service.

5. Would VoIP be offered to your commercial customers, residential or
both?
 
For sure resi, possibly commercial later on.

6. If you are obtaining your own switch, what brands are in your top 3?

I'm not sure, we are fairly new to the WISP world and have focused on
the access side of things.

7. Does VoIP capability drive any of your wireless equipment decision
making?
 
Absolutely, I like being prepared.

8. If you are doing now, could you architect out how you do it and what
adjustment it forced in terms of capacity planning on your wireless
network?

Not there yet.

Any other comments or issues on the subject would be welcome.
 
For now, I see VoIP more as a customer retention plan than anything
else.  Additional revenue is nice, and getting the most out of our links
is even better, but I'm not sure that we are prepared to take on the
added headache technically, legally, and/or financially.


Patrick Leary
AVP Marketing
Alvarion, Inc.
o: 650.314.2628
c: 760.580.0080
Vonage: 650.641.1243

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Re: [WISPA] VoIP. Looking for your input

2006-07-23 Thread Peter R.

Just to add to the XO and L3 VoIP conversation:
Broadwing has a smaller footprint, but a solid offering.
VerizonBusiness has a solid offering (formerly MCI)
PointOne has a decent footprint (80% or so).

Full disclosure: I rep them all.

Peter
RAD-INFO, Inc.

Matt Liotta wrote:




4. If you will or are doing VoIP as a service, will/are you  
leveraging third

parties? If so, who do like?


We use XO and Volo Communications. I wouldn't recommend either.  
First, XO requires at least a 1M minute monthly commit and is very  
difficult to work with. We are through our pains with them now, but I  
wouldn't wish that on anyone else. Level3 has the best footprint, but  
requires at least a $25K monthly commit, so we went with Volo, which  
is a Level3 reseller. Much like XO, we have had to endure serious  
pain getting setup with Volo. Again, i wouldn't wish that on anyone  
else.


Outside of Level3 and XO, virtually no operator has a large enough  
footprint or is stable enough to trust that they will build a large  
enough footprint. Further, many operators will provide their service  
over the internet leading to serious quality concerns. If an  
operator's customers aren't big enough to afford a circuit for their  
voice needs then they are too small. The VoIP economics don't allow  
for small wholesale deals.




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