Re: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-06-02 Thread Ron Wallace
JohnnyO You have it right! IMHO.-Original Message-From: JohnnyO [mailto:[EMAIL PROTECTED]Sent: Thursday, June 1, 2006 08:31 AMTo: ''WISPA General List''Subject: RE: [WISPA] Returns to Hyperlinktech.com is it possible?Sure do - We credit ALL of our customers without them having to ask

Re: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-06-01 Thread Tom DeReggi
Broadband - Original Message - From: JohnnyO [EMAIL PROTECTED] To: 'WISPA General List' wireless@wispa.org Sent: Thursday, June 01, 2006 8:31 AM Subject: RE: [WISPA] Returns to Hyperlinktech.com is it possible? Sure do - We credit ALL of our customers without them having to ask for any

RE: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-06-01 Thread Rudolph Worrell
Subject: RE: [WISPA] Returns to Hyperlinktech.com is it possible? *snip* If someone gives refunds, thats a plus that shows they add value. But not giving refunds does not infer wrong doing. *snip* Tom - it is wrong doing when you ban someone for requesting a refund. Hell, I've never

Re: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread Tom DeReggi
A refund or a credit? I'm not aware of many vendors that agree to give refunds. A sale is a sale. Just because the cost to get it shipped is near the profit margin, and probably more costly to process the return than the profit on the sale in most cases as well. Tom DeReggi RapidDSL

RE: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread Dustin Jurman
PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom DeReggi Sent: Wednesday, May 31, 2006 9:00 AM To: WISPA General List Subject: Re: [WISPA] Returns to Hyperlinktech.com is it possible? A refund or a credit? I'm not aware of many vendors that agree to give refunds. A sale is a sale. Just because

Re: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread Blake Bowers
A vendor that will not give a refund or credit? Pretty poor business practice. Many will tell you that there is a restocking fee if the proper product was shipped, and delivered in good condition, but truth be known will waive that fee. They add the fee so they can have a way to deal with

RE: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread JohnnyO
DeReggi Sent: Wednesday, May 31, 2006 8:00 AM To: WISPA General List Subject: Re: [WISPA] Returns to Hyperlinktech.com is it possible? A refund or a credit? I'm not aware of many vendors that agree to give refunds. A sale is a sale. Just because the cost to get it shipped is near the profit margin

Re: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread Tom DeReggi
- Original Message - From: Blake Bowers [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Wednesday, May 31, 2006 9:47 AM Subject: Re: [WISPA] Returns to Hyperlinktech.com is it possible? A vendor that will not give a refund or credit? Pretty poor business practice. Many

RE: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread JohnnyO
Sent: Wednesday, May 31, 2006 11:34 AM To: WISPA General List Subject: Re: [WISPA] Returns to Hyperlinktech.com is it possible? Blake, Its not that I disagree with you, that it is good business to take care of your customers. Nor am I defending Hyperlinktech, as we don't have enough business

Re: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread fred
I pretty much just buy their 5, 10 and 25W 802.11b amplifiers ;) I guess the what and the why plays a role in whether or not a 'refund' is expected. I generally am happy with a credit because I plan to do more business with a vendor/distributor. Now, I got burned by a south florida cctv dealer

Re: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread John Scrivner
] [mailto:[EMAIL PROTECTED] On Behalf Of Tom DeReggi Sent: Wednesday, May 31, 2006 11:34 AM To: WISPA General List Subject: Re: [WISPA] Returns to Hyperlinktech.com is it possible? Blake, Its not that I disagree with you, that it is good business to take care of your customers. Nor am I defending

Re: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread Blair Davis
? :) JohnnyO -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom DeReggi Sent: Wednesday, May 31, 2006 11:34 AM To: WISPA General List Subject: Re: [WISPA] Returns to Hyperlinktech.com is it possible? Blake, Its not that I disagree with you, that it is good

Re: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread Tom DeReggi
- From: JohnnyO [EMAIL PROTECTED] To: 'WISPA General List' wireless@wispa.org Sent: Wednesday, May 31, 2006 12:58 PM Subject: RE: [WISPA] Returns to Hyperlinktech.com is it possible? *snip* If someone gives refunds, thats a plus that shows they add value. But not giving refunds does

Re: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread Tom DeReggi
@wispa.org Sent: Wednesday, May 31, 2006 2:05 PM Subject: Re: [WISPA] Returns to Hyperlinktech.com is it possible? I will pass along these final thoughts I have on the issues I had with Hyperlink. First of all I do not unduly burden my vendors and I pay for problems that I bring on myself. I also

Re: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread Bob Knight
them actually ? :) JohnnyO -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom DeReggi Sent: Wednesday, May 31, 2006 11:34 AM To: WISPA General List Subject: Re: [WISPA] Returns to Hyperlinktech.com is it possible? Blake, Its not that I disagree

Re: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread Rudolph Worrell
DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: JohnnyO [EMAIL PROTECTED] To: 'WISPA General List' wireless@wispa.org Sent: Wednesday, May 31, 2006 12:58 PM Subject: RE: [WISPA] Returns to Hyperlinktech.com is it possible

RE: [WISPA] Returns to Hyperlinktech.com is it possible?

2006-05-31 Thread Chris Cooper
We had a tech that specd the wrong amp once. I opened the box as soon as we received it. I saw that the connectors were wrong, and called hyperlink immediately. All I wanted to do was exchange the amps for the same units with a different style connector. No dice. They told me the sale was