Hi everyone,

Please reply directly to [EMAIL PROTECTED] NOT the list. If need be I'll post
relevant discussion somewhere.

At the bottom of all posts (well most as it doesn't get added when people send
horrible HTML email) there is a link to the guidelines. The link is
http://webstandardsgroup.org/mail/guidelines.cfm

Can I please ask you to read this page.

A few points I'd like to emphasise:

A) Try to use plain text email rather than HTML email where possible.

B) Thank people that help you OFF LIST please.

C) Read all the posts in your inbox before answering so that multiple similar
answers are avoided as much as possible.

Point A) There is generally no excuse (unless you're using a webmail
interface) as to why you can't set your email program to force plain text
email to this address.

Point C) Not always possible as people may be writing the same answer at the
same time but when the same answer comes in over a long period it's clear that
some people are not checking the rest of the posts with the same subject
before answering.

I'll add another three here...

D) If you are replying to multiple replies to your question, do them all in
one email rather than replying to each one.

E) When replying, clean up the post before sending. Remove the quoted bits
that you're not replying to and remove the headers and the WSG footer from the
previous post. It just makes it easier to read. Also, if it was an HTML email
and you have the ability to reply in text format, please change it to plain
text.

F) For broad topics like "Min-width", try Google or even searching our
archives (in the members section of the website or on
http://www.mail-archive.com/wsg%40webstandardsgroup.org/) first. This should
not always be your first place top look for information. Try the resources
section of the WSG site as well. We are more than happy to help if you can't
find an answer to a problem but at least try looking for the answer yourself
first. Otherwise, the answer will probably be a link to a well-known resource
and not a lot more.

We have had a lot of traffic over the past 4 days and much of it was
repetitive and should probably have been done directly to the poster.

Repetitive and non-essential traffic is the main reason people leave the list.
Just think about it when posting and try to be lean and considerate. Yes we do
get complaints and frankly, I agree with them.

Senders address are not hidden and it is often better to answer off list (I do
as many of you know). If you can't see the address of the sender then you
probably need to adjust the preferences in your mail reader to display it.

I don't want to be grumpy about this but people are getting sick of opening
their inbox on Monday morning and having 100+ messages from this list to wade
through, especially when not much real discussion took place. It's
counteractive as they'll probably delete them all and miss something that may
have been of use to them.

Be self regulatory so we don't have to step in. If it's off-topic, don't post
it here. If you're not sure, ask us ([EMAIL PROTECTED]) first. If someone else
posts an off-topic question (and you know it's off-topic) don't reply to it on
list. If it's a thank you message to someone that helped you, then please
thank them directly to their email address (and don't forget to do so).

I am going to be heavy on OT posts from now on. This list DOES NOT cover
everything. There is a list of what is and isn't on-topic in the guidelines
and as stated before, the link is in the footer of most posts so you have no
excuse for not knowing.

You can all edit the resources section of the website so please take the
initiative to set up new categories or add to the subjects that exist already.
These resources are there to be used and may well answer some questions.

Thanks for reading.

I repeat... Please reply directly to [EMAIL PROTECTED] NOT the list (not that I
expect any discussion on this). I'm not joking.

Peter Firminger


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