Hi Marvin,
As far as I know there are no different versions for 32 and 64 bit, this must
have something to do with your own computer. Adobe has a first line and second
line helpdesk, they should be able to assist you with this.
Bye,
Frances
www.waalweb.nl
www.smartscripts.nl
Zelfstudiehandboek Websites Ontwikkelen met HTML, CSS en Dreamweaver
WaalWeb | Halfweg, Noord-Holland | KvK 34350833
Op 9 dec. 2011, om 07:01 heeft Marvin Hunkin het volgende geschreven:
installing adobe cs 5.5
Hi.
well purchased adobe student 5.5 cs 5.5 web premium.
now when i try to install.
i get the error.
did purchase a 32 bit version.
but thinks i have a 64 bit program.
so, how to get this to work.
have got my serial number and my adobe online account.
any one installed adobe from dvd.
this is frustrating.
as i am in australia, did contact adobe, but they could not resolve my
problem.
and now it could be a few days, before adobe can help.
any ideas.
Marvin.
ps: will paste the errors below
Installation Status
Your installation encountered errors.
WELCOME
SERIAL NUMBER
ADOBE ID
Please try restarting your system and installing again.
OPTIONS
Exit Code: 7
-- Summary
--
- 1 fatal error(s), 10 error(s), 3 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core
{08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following
specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5.1 Core_x64
This parent relationship is not satisfied, because this payload is not
present in this session.
WARNING: DW025: The payload with AdobeCode:
{D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not
supported on this machine.
Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode:
{D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Player for Embedding x64 3.1
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not
supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode:
{D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: Shared Technology
ProductName: Photoshop Camera Raw (64 bit)
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not
supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode:
{D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeCMaps x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not
supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode:
{D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Linguistics CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not
supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode:
{D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobePDFL x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not
supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode:
{D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeTypeSupport x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not
supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode:
{D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not
supported on this machine.
Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode:
{D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media
