Re: [WSG] intranet benchmarking quiz

2007-10-18 Thread plasmo
Hi Carl,

I can understand your impression, however I am talking about an intranet.

We are a law firm with a rather unusual non-hierarchical structure on
our intranet. There is a consistent global navigation, and the
left-hand navigation relates to each division's site. All the sites
look the same in terms of information design, with some variations for
legal divisions vs administrative divisions. There is small cosmetic
variance between sites.

So the organisational strategies which we might pursue with the aid of
intranet content, might include:
- increased consistency of practice across geographically diverse
divisions by sharing business process guides
- access to relevant online subscription resources for various divisions
- increasing industry awareness by providing cross divisional business
information resources

I hope this clarifies the situation somewhat.

Cheers,
Vanessa

On 10/18/07, Carl Reynolds [EMAIL PROTECTED] wrote:
 plasmo wrote:
  Hi,
 
  I am currently reviewing an area of an intranet, and getting a lot of
  anecdotal comments such as all the intranets I've ever seen worked
  like this.
 
  To deal with this somewhat, I am taking a short quiz of people's
  experiences with their current intranets.
 
  If anyone here can help, replies would be most appreciated.
 
  Kind regards,
  Vanessa Toholka
 
  QUESTIONS:
  1.  Does your company have a single overarching intranet, which is the
  first point that everyone goes to, with sub sections for various
  groups OR do you have a separate site for each section or group within
  the company?
 
  2.  Is your intranet built on a standard set of templates reflected
  across divisions, or are your sub sites or various intranets very
  different?
 
  3.  If a new service/resource was being launched in your organisation
  would the announcement be made via email or via the intranet?
 
  4.  Do you utilise any collaboration tools. (discussion boards, wikis,
  blogs etc?)  If so do they enjoy a good level of user activity and
  participation?
 
 
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 It's hard to tell what you're asking for because I think you are
 misusing the word intranet (see http://en.wikipedia.org/wiki/Intranet).
  From the way you have your questions worded, it seems to me that you
 are referring to subdomains (see http://en.wikipedia.org/wiki/Subdomain).

 Could you give an example of the various organizational strategies you
 are asking about?



 Carl.





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Re: [WSG] intranet benchmarking quiz

2007-10-18 Thread plasmo
Hi,

I would like to thank everyone who participated in the quiz on and off the WSG.

Now to share the results with you.

1.  Does your company have a single overarching intranet, which is the
first point that everyone goes to, with sub sections for various
groups OR do you have a separate site for each section or group within
the company?

7 out of 8 respondents had an over-arching intranet home page.

2.  Is your intranet built on a standard set of templates reflected
across divisions, or are your sub sites or various intranets very
different?

6 out of 8 respondents had a standard set of templates. 2 had more
flexibility or less standardisation depending on how you look at it.

3.  If a new service/resource was being launched in your organisation
would the announcement be made via email or via the intranet?

5 of 8 would use email alone, or in combination with other
announcements. 3 respondents had less of an email culture and would
announce via the intranet.

4.  Do you utilise any collaboration tools. (discussion boards, wikis,
blogs etc?)  If so do they enjoy a good level of user activity and
participation?

This question attracted the most diverse responses. From not using
collaborative technologies much at all, to discussion boards which are
hardly used, to good levels of activity.

This has helped me realise that in some ways our intranet is going
well. It's cohesively stored and managed. We are gaining traction with
wikis and blogs, although discussion boards seem the most challenging
to get engagement with.

We need to work on building understanding of the importance of global
navigation, and other issues relating to consistency. We need to
emphasize information design over graphic design!

Thanks again,
Vanessa Toholka


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[WSG] intranet benchmarking quiz

2007-10-16 Thread plasmo
Hi,

I am currently reviewing an area of an intranet, and getting a lot of
anecdotal comments such as all the intranets I've ever seen worked
like this.

To deal with this somewhat, I am taking a short quiz of people's
experiences with their current intranets.

If anyone here can help, replies would be most appreciated.

Kind regards,
Vanessa Toholka

QUESTIONS:
1.  Does your company have a single overarching intranet, which is the
first point that everyone goes to, with sub sections for various
groups OR do you have a separate site for each section or group within
the company?

2.  Is your intranet built on a standard set of templates reflected
across divisions, or are your sub sites or various intranets very
different?

3.  If a new service/resource was being launched in your organisation
would the announcement be made via email or via the intranet?

4.  Do you utilise any collaboration tools. (discussion boards, wikis,
blogs etc?)  If so do they enjoy a good level of user activity and
participation?


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