RE: [WSG] [OT] users - IT literate?

2008-05-17 Thread Elizabeth Spiegel
@webstandardsgroup.org Subject: Re: [WSG] [OT] users - IT literate? On 16 May 2008, at 06:50, Matthew Pennell wrote: In my experience, a large proportion of computer/web users struggle to understand online concepts that we expert users take for granted. Many regular surfers have no idea how

Re: [WSG] [OT] users - IT literate?

2008-05-17 Thread Matthew Pennell
On Sat, May 17, 2008 at 8:13 AM, Elizabeth Spiegel [EMAIL PROTECTED] wrote: The challenge for us as designers/builders is to build sites for the way people really use the internet, not the way we wish they did! Excellently put. :) -- - Matthew

Re: [WSG] [OT] users - IT literate?

2008-05-16 Thread Matthew Pennell
On Thu, May 15, 2008 at 7:01 PM, Michael Horowitz [EMAIL PROTECTED] wrote: However when it comes to literacy most people using websites are computer competent or they wouldn't be surfing the web in the first place. Sorry, but that's complete speculation. In my experience, a large proportion

Re: [WSG] [OT] users - IT literate?

2008-05-16 Thread Rick Lecoat
On 16 May 2008, at 06:50, Matthew Pennell wrote: In my experience, a large proportion of computer/web users struggle to understand online concepts that we expert users take for granted. Many regular surfers have no idea how to interact with a scroll bar - and there are lots of people who

Re: [WSG] [OT] users - IT literate?

2008-05-16 Thread Stuart Foulstone
But that's not because lots of people don't know how to use the address bar, its because MOST PEOPLE find it easier to type partial URL's into Google rather than typing the whole URL into the address bar - plus if you make a slight error you get prompted for the correction rather than just told

RE: [WSG] [OT] users - IT literate?

2008-05-16 Thread michael.brockington
longer, so what is the point in learning something different? Regards, Mike -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Stuart Foulstone Sent: Friday, May 16, 2008 2:01 PM To: wsg@webstandardsgroup.org Subject: Re: [WSG] [OT] users - IT literate

Re: [WSG] [OT] users - IT literate?

2008-05-16 Thread Matthew Pennell
On Fri, May 16, 2008 at 2:01 PM, Stuart Foulstone [EMAIL PROTECTED] wrote: its because MOST PEOPLE find it easier to type partial URL's into Google rather than typing the whole URL into the address bar And which user research are you basing your PROCLAMATION on? -- - Matthew

Re: [WSG] [OT] users - IT literate?

2008-05-16 Thread James Ellis
Hi Reading through all the replies on this topic is quite interesting. The one thing that you can be sure about in web work of any kind is (aside from taxes) that users will interact with an interface in ways we never dreamed of - using their fridge, a keyboard, a mobile, the wrong address bar

Re: [WSG] [OT] users - IT literate?

2008-05-16 Thread David Hucklesby
On Fri, 16 May 2008 14:01:01 +0100 (BST), Stuart Foulstone wrote: But that's not because lots of people don't know how to use the address bar, its because MOST PEOPLE find it easier to type partial URL's into Google rather than typing the whole URL into the address bar - plus if you make

Re: [WSG] [OT] users - IT literate?

2008-05-15 Thread Michael Horowitz
It sounds like your user has a virus. However when it comes to literacy most people using websites are computer competent or they wouldn't be surfing the web in the first place. Over time more and more people will be computer savvy and the current generation grew up with the web as a normal