RE: [WSG] RE: Error help

2007-05-23 Thread Paul Bennett
In my experience, browser crashes == bad JavaScript or bad video
 
In Firefox and Opera - the flash video shows the message 'a required component 
is missing from your system! Click here to add component'
(no js errors in either browser)
 
there are a lot of requests to dev.theweddingshow.com.au when the page loads - 
could this cause an error?
 
In IE7 - I get a warning : 'this website wants to run the following add-on: 
Windows Media Player Extension ...'
(the pink scroll bars are really cheesy looking  - I'm guessing that was a 
client 'must-have' ? :) )

IE6 : I just get a popup to confirm I want to load flash content
 
None of my browsers 'crash' - my advice would be to visit the client and get 
them to show you exactly what's happening.
 
HTH,
Paul


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Re: [WSG] RE: Error help

2007-05-23 Thread Nick Roper

Hi Mike,

When you say it crashes, what exactly happens? any error messages for 
example?


Nick



michael (SydneyWeb) wrote:
 

 


Hi can anyone help with this customer question

Im not sure if its because this client is always complaining or whether 
we have missed something in development


This is the site

www.theweddingshow.com.au http://www.theweddingshow.com.au/  The 
client went with the cheapest hosting company which we advised against!


R

Mike

 

 

I have had several clients today complaining that their internet browser 
keeps crashing only whilst viewing The Wedding Show. I also have 
encountered several crashes while using the admin area, home page and 
search supplier facility on the front end.


 

I thought it was my browsers but then got suppliers phoning up informing 
me of this problem. I was also on a sales call to a potential client and 
guess what happened she told me her browser crashed and funny enough 
right at the same time my browser crashed as I was giving her a tour of 
the wedding show.


 

Can someone there check what this means or why this is happening and 
contact me urgently. It seems to have started since you guys have added 
the Content Management system??


 



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--
Nick Roper
partner
logical elements
innovative web and internet solutions
zend/php  mysql approved partner


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Re: [WSG] RE: Error help

2007-05-23 Thread Hassan Schroeder
Paul Bennett wrote:

 In Firefox and Opera - the flash video shows the message 'a 
 required component is missing from your system! Click here to
 add component'
 (no js errors in either browser)

Unless you consider it a logic error to prompt the user to download
an ActiveX DLL to a Linux system  :-)

Thanks for pointing out that message, though -- I totally overlooked
it, as that area seemed merely decorative.

You can't use our web site! might oughta be a little bolder...

To the original question -- have all the people complaining about
crashing browsers downloaded and installed this extension? Or are
they all using IE? Or _ ? I'd isolate common threads first.

FWIW,
-- 
Hassan Schroeder - [EMAIL PROTECTED]
Webtuitive Design ===  (+1) 408-938-0567   === http://webtuitive.com
opinion: webtuitive.blogspot.com

  dream.  code.




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