On Apr 14, 2007, at 4:15 PM, Daniel Lord wrote:

I synchronize (or up until today--tried to synchronize) between a Macbook Pro and an older G5 Dual desktop. I mostly create meta data (tags, collections, etc.) on the MacbookPro but enter data (notes, passwords, etc.) on both.

To date, only my data (actually notes, passwords, etc.) synchronized in Automatic synchronization mode. When I asked why the meta data didn't synch, I was told on this list by BB Support that it did--but apparently my G5 system doesn't read this list, because it still refused to synchronize completely.

However, I had a hunch and I switched it to Hourly mode--voila, the meta data also started synching (tags, tag Collections, etc.). So problem solved, but being the curious user I am, this begs a few questions:

1. Why doesn't BB Support ask the Synch mode setting when someone has problems with synchronization?

When I had a problem with .Mac synching (a general problem, not just Yojimbo, but iCal and such were not working properly, either), the following FAQ entry was helpful.

http://faq.barebones.com/do_getanswer.php?record_id=138

So clearly 'automatic' sync problems with .Mac are a known issue.

3. Is it just Yojimbo for which Automatic Synch mode does not work reliably? It seemed to work for iCal, Address Book, Mail, Safari Bookmarks just fine.


See above. Anecdotally, it was not just Yojimbo for me.


4. What is Automatic mode and why does it exist if the algorithm is patently flawed? Given it is Apple's technology I don't expect BB to fix that, however see the next three questions.

5. Has BB complained to Apple that Automatic Mode is unreliable? Has BB filed any defect reports on this?

...

7. Has BB tried to get Apple to tell them how to use the Service API to ensure Automatic Synchronization mode works reliably--if that can be done at all?


http://docs.info.apple.com/article.html?artnum=304821

# Improves overall .Mac Sync performance.
# Addresses an issue with automatic and periodic syncing as set in the .Mac System Preferences panel.
# Reduces .Mac Sync timeouts when syncing large data sets.
# Addresses issues related to syncing a large number of changes to .Mac

I think Apple has been told. :-)

6. When I select Yojimbo in .Mac synch, why cannot BB put up a warning that I am in Automatic mode and it doesn't work reliably? Or maybe put that up when I select Yojimbo for synchronization.

Did you write to [EMAIL PROTECTED] with a feature request?

Best,
Kerri

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