SOFA,
So, you are going to get your $4.00 discount, but you had to spend an extra $50 to get it? And wait, and wait? God, or somebody, help us... Larry PS-I totally forgot about the $4.00 discount from the OZ disc. I'm not sure I want to try to redeem mine, after hearing your story. I commend your patience!! --- In Zappa-List@yahoogroups.com, "SOFA" <[EMAIL PROTECTED]> wrote: > Joe's Corsage - $12.00 > Joe's Domage - $13.00 > QuAUDIOPHILIAc - $20.00 > Standard Shipping - $8.95 > Store Credit - $4.00 > Total to ZFT - $49.95 > Priority Mail w/ Delivery Confirmation - $5.00 > Telephone Calls to B.S.'s answering machine - $7.00 > Telephone Call to B.S.'s attendant - $1.05 > Overdrawn Checking Account Fee - $25.00 > Copy of Cancelled Check from Bank - $2.00 > Total out-of-pocket Expense for 3 FZ releases - $90.00 > Number of days since order was placed (and not shipped) - 118+ > 5 unanswered requests for help via "Barfko-Swill athletic support form" - worthless > 1 email from Gail 'explaining' what happened - priceless??? > > "Jack, > > We're on it. Thanks for writing to me. I will look into the details > and get back to you as soon as I can next week. I just wanted you to > know that we will honor the discount. The check turned up mysteriously > only recently. Let's just say there is no accounting for finding mail > behind the copier - as it happens, we've even had this excuse from > customers that said they hadn't received their goods - only to discover > them behind their copier. Maybe machines are taking over. > > So, we did deposit your check earlier this month. As you might > understand we have to wait for the bank to tell us it cleared - and we > only got this information from our bank very recently. So, if your > order has not already been processed it will be as soon as we reopen > next week. As for the phones, we are dark on Mondays. We've also had > lots of computer & network issues since the rains which have been > frightening for us sunny californians. Even today we were without > power for most of the day. > > Thanks in advance for your patience and for your commitment to the > Music of Frank Zappa. > > Music is the Best! > > gz" > > CONFIDENTIALITY NOTICE: This e-mail transmission, e-mail address and any > documents, files or previous e-mail messages attached to it may contain > confidential information that is legally privileged. If you are not the > intended recipient, or a person responsible for delivering it to the > intended recipient, you are hereby notified that any disclosure, copying, > distribution or use of any of the information contained in or attached to > this transmission is STRICTLY PROHIBITED. If you have received this > transmission in error, please immediately notify the sender. Please destroy > the original transmission and its attachments without reading or saving in > any manner. Thank you. > (I'm tremblin' in my cushions) > > On Feb 18, 2005, at 3:21 PM, SOFA wrote: > > Dear Gail, > I hope this letter finds you well. I also hope that you can help me... > I've been a fan of FZ's since the late 60's, and a supporter of the ZFT > since his passing. I have legitimately purchased every release to this > point (with the exception of Halloween). In October of '04, I placed an > order for the two "Joe's" available, and the "Quadiopheliac" release. I > received confirmation of the order on Oct. 27 (#19929). I called > 818-Pumpkin to make sure that it was a) okay to pay by personal check, > and b) to make sure that I could still receive the 'credit' I > was promised from the pre-order of "FZ in OZ". The attendant I spoke > with assured me it was okay, simply deduct the credit from my check - > which I did. > At the end of November, I had not received my order, nor could I get > any info on it by checking the website (tracking #XXXXX2345). As it is > extremely difficult - not to mention expensive - to get thru to a real > person at the 818-Pumpkin, I tried the "Help Form" available at the > website. > I received no reply to my inquiry. I tried again two more times in the > Month of December... > I finally gave up, figuring that my check had gotten lost in the mail - > even tho' it was sent priority mail with delivery confirmation (which > told me that it had been delivered on the 2nd of November). Last week, > I received a notice from my bank that my checking account was > overdrawn. Upon investigating, I found out that the check written to > Barfko Swill was cashed and cleared my bank on Feb. 4th. However, > checking the website, I do not see that my order has been shipped... > I have requested (and paid for) an image of my cancelled check; I > expect it in a couple of days. The bank attendant told me the image had > an account number (XXXXXXXXXXX) as the endorsement on the back. > I've spent most of the day (and god knows how much money) trying to > reach someone at 818-Pumpkin, to no avail. I have also submitted > another Help Form (support #1000002322) regarding the situation, but > considering the track record of Help Form that I've experienced, I > don't hold out a lot of hope for an answer from those in charge of > handling help requests. > I know that you're not one to "steal" from the fans that support the > ZFT, but I wonder about your employees... Can you help me? My faith in > Barfko-Swill is at an all time low. > I hope I have provided you enough information to check out the problem. > Warmest Regards, > Jack C. Oonk > > Now I ask you: Does this kind of business look profitable to you? > SOFA ------------------------ Yahoo! Groups Sponsor --------------------~--> What would our lives be like without music, dance, and theater? Donate or volunteer in the arts today at Network for Good! http://us.click.yahoo.com/rKxVKC/SOnJAA/n1hLAA/yXLolB/TM --------------------------------------------------------------------~-> For further Z-related fun, please visit http://www.thebignote.com or http://www.killuglyradio.com , thank you. Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/Zappa-List/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
