Re: [zfs-discuss] j4200 drive carriers

2009-04-03 Thread Frank Cusack

i just called them.  zero.  however, they claim only 2-3 day order time.

On March 30, 2009 4:56:21 PM -0400 Blake  wrote:

no idea how many of these there are:

http://www.google.com/products?q=570-1182&hl=en&show=li

2009/3/30 Tim :



On Mon, Mar 30, 2009 at 3:56 AM, Mike Futerko  wrote:


Hello

> 1) Dual IO module option
> 2) Multipath support
> 3) Zone support [multi host connecting to same JBOD or same set of
> JBOD's
> connected in series. ]

This sounds interesting - where I can read more about connecting two
hosts to same J4200 etc?


Thanks
Mike


FWIW, it looks like someone at Sun saw the complaints in this thread and
or (more likely) had enough customer complaints.  It appears you can
buy the tray independently now.  Although, it's $500 (so they're
apparently made entirely of diamond and platinum).  In Sun marketing's
defense, that was a great way of making the drive prices seem reasonable.

http://sunsolve.sun.com/handbook_pub/validateUser.do?target=Systems/J420
0/components

--Tim
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Re: [zfs-discuss] j4200 drive carriers

2009-03-30 Thread Bryan Allen
| > FWIW, it looks like someone at Sun saw the complaints in this thread and or
| > (more likely) had enough customer complaints. ??It appears you can buy the
| > tray independently now. ??Although, it's $500 (so they're apparently made
| > entirely of diamond and platinum). ??In Sun marketing's defense, that was a
| > great way of making the drive prices seem reasonable.
| >
| > 
http://sunsolve.sun.com/handbook_pub/validateUser.do?target=Systems/J4200/components

They're $500 because they come with a drive. You can't get the
mounting bracket (PN 570-1182) seperate.

That page just lists all the components for the J4200. There are
similar pages for every other piece of hardware Sun sells (and as
far as I know, always has been?).

You can sometimes find individual parts via the PNs, as Blake
demonstrated with the Google. Depending on the part, they usually
range from $50-$120.
-- 
bda
Cyberpunk is dead.  Long live cyberpunk.
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Re: [zfs-discuss] j4200 drive carriers

2009-03-30 Thread Blake
no idea how many of these there are:

http://www.google.com/products?q=570-1182&hl=en&show=li

2009/3/30 Tim :
>
>
> On Mon, Mar 30, 2009 at 3:56 AM, Mike Futerko  wrote:
>>
>> Hello
>>
>> > 1) Dual IO module option
>> > 2) Multipath support
>> > 3) Zone support [multi host connecting to same JBOD or same set of
>> > JBOD's
>> > connected in series. ]
>>
>> This sounds interesting - where I can read more about connecting two
>> hosts to same J4200 etc?
>>
>>
>> Thanks
>> Mike
>
> FWIW, it looks like someone at Sun saw the complaints in this thread and or
> (more likely) had enough customer complaints.  It appears you can buy the
> tray independently now.  Although, it's $500 (so they're apparently made
> entirely of diamond and platinum).  In Sun marketing's defense, that was a
> great way of making the drive prices seem reasonable.
>
> http://sunsolve.sun.com/handbook_pub/validateUser.do?target=Systems/J4200/components
>
> --Tim
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Re: [zfs-discuss] j4200 drive carriers

2009-03-30 Thread Tim
On Mon, Mar 30, 2009 at 3:56 AM, Mike Futerko  wrote:

> Hello
>
> > 1) Dual IO module option
> > 2) Multipath support
> > 3) Zone support [multi host connecting to same JBOD or same set of JBOD's
> > connected in series. ]
>
> This sounds interesting - where I can read more about connecting two
> hosts to same J4200 etc?
>
>
> Thanks
> Mike
>

FWIW, it looks like someone at Sun saw the complaints in this thread and or
(more likely) had enough customer complaints.  It appears you can buy the
tray independently now.  Although, it's $500 (so they're apparently made
entirely of diamond and platinum).  In Sun marketing's defense, that was a
great way of making the drive prices seem reasonable.

http://sunsolve.sun.com/handbook_pub/validateUser.do?target=Systems/J4200/components

--Tim
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Re: [zfs-discuss] j4200 drive carriers

2009-03-30 Thread Mike Futerko
Hello

> 1) Dual IO module option
> 2) Multipath support 
> 3) Zone support [multi host connecting to same JBOD or same set of JBOD's
> connected in series. ] 

This sounds interesting - where I can read more about connecting two
hosts to same J4200 etc?


Thanks
Mike

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Re: [zfs-discuss] j4200 drive carriers

2009-03-28 Thread Miles Nordin
> "b" == Blake   writes:

 b> ZFS can preserve data all day long, but that doesn't help much
 b> if the controller misbehaves

the most common kind of controller, or rather driver, misbehavior is
to time out commands to failed drives while ZFS waits inappropriately
long, or to freeze access to drives other than the drive that failed,
or to fail to support hot-swap properly.  These problems affect
availability (no interruptions in data access), not reliability (once
put there, stuff stays there, but maybe only readable after manual
intervention).  If the box is doing a ~throwaway job like tape
emulation for backup, good reliability with crap availability may be
more acceptable than the same situation on a production box.

 b> it's happened to me with whitebox hardware).

and also with X4500, taking 1+ years to not completely fix, and
closed-source driver so you cannot try to fix it yourself.  though
there seem to be fewer complaints with the new LSI-based controllers.
Paying a premium for good integration makes more sense if the
integration was actually good in the past.  I'd also pay a premium for
something like VA Linux which bundled hardware with stable revisions
of good-quality open-source drivers, but I guess that didn't work out
well for VA.

It makes some sense but less sense to pay a premium for a situation in
which the integration could theoretically be good even though it
hasn't been in the past, because there may be FUD problems that were
solved (both presently and in the past) without your hearing about
them so you are actually getting something for the premium you've
paid, but $vendor cannot tell you exactly what you are getting because
knowing what problems were fixed would make it easier for you to fix
them yourself without paying.  That's a pretty damn cynical outlook on
the situation, but it seems to be a realistic/common one.

That said why fuss about drive cost?  If the drive-to-chassis lock-in
is effective, then just accept the tying as done and compare cost/TB
with Xtore or Dell FC or whatever.  The real interop/tying thing I see
needing untangling in ZFS is for FC and iSCSI to work well---if this
were done then ZFS could be combined with a variety of competing
physical storage, and it's reasonable to expect it be well-integrated
with non-Sun FC/iSCSI---I think the claim ``well there is  so you
have to buy Sun FC targets'' will not fly so well in that case because
you are already paying an integration premium to both vendors and
might reasonably expect some combinations of them to claim and deliver
good interoperability.


pgp2XIRwL36hQ.pgp
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Re: [zfs-discuss] j4200 drive carriers

2009-03-28 Thread Blake
This is true.  Unfortunately, in my experience, controller quality is
still very important.  ZFS can preserve data all day long, but that
doesn't help much if the controller misbehaves (you may have good data
that can't be retrieved or manipulated properly - it's happened to me
with whitebox hardware).

If anyone buys whitebox hardware for ZFS in production, make sure the
vendor will give you support/warranty for OpenSolaris/ZFS.



On Fri, Mar 27, 2009 at 7:33 PM, jpdrawneek  wrote:
> Mertol Ozyoney wrote:
>
> But the whole point of zfs is that you can use inexpensive drives and with
> enough in RAID to make it reliable.
>>
>> Best regards
>> Mertol
>>
>> Mertol Ozyoney Storage Practice - Sales Manager
>>
>> Sun Microsystems, TR
>> Istanbul TR
>> Phone +902123352200
>> Mobile +905339310752
>> Fax +90212335
>> Email mertol.ozyo...@sun.com
>>
>>
>>
>> -Original Message-
>> From: zfs-discuss-boun...@opensolaris.org
>> [mailto:zfs-discuss-boun...@opensolaris.org] On Behalf Of Richard Elling
>> Sent: Sunday, February 01, 2009 10:24 PM
>> To: John-Paul Drawneek
>> Cc: zfs-discuss@opensolaris.org
>> Subject: Re: [zfs-discuss] j4200 drive carriers
>>
>> John-Paul Drawneek wrote:
>>
>>>
>>> the J series is far to new to be hitting ebay yet.
>>>
>>> Any alot of people will not be buying the J series for obvious reasons
>>>
>>
>> The obvious reason is that Sun cannot service random disk
>> drives you buy from Fry's (or elsewhere). People who value data
>> tend to value service contracts for disk drives.
>> -- richard
>>
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>
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Re: [zfs-discuss] j4200 drive carriers

2009-03-27 Thread jpdrawneek

Mertol Ozyoney wrote:

Hi All ;

As you can read below I carry a Sun bath so my opinions could be a little
bit biased :) 
There are couple of reasons why you may consider a J series JBOD against
some other whitebox unit. 


1) Dual IO module option
  

You can probably buy 2 white box for 1 J series with disk
2) Multipath support 
3) Zone support [multi host connecting to same JBOD or same set of JBOD's
connected in series. ] 
  

Any docs on this feature?

4) Better testing with ZFS
  

One would really hope so, but thats never stopped sun before.
5) Very nice SPC2 results 

  

Is is support by sun/solaris cluster yet?  Not seen that in any docs yet.


The only problem with the J series is that the disks are expensive.

Not sure what the magic firmware does, other than make them all look the 
same, or how it improves the mechanics.


But the whole point of zfs is that you can use inexpensive drives and 
with enough in RAID to make it reliable.

Best regards
Mertol

Mertol Ozyoney 
Storage Practice - Sales Manager


Sun Microsystems, TR
Istanbul TR
Phone +902123352200
Mobile +905339310752
Fax +90212335
Email mertol.ozyo...@sun.com



-Original Message-
From: zfs-discuss-boun...@opensolaris.org
[mailto:zfs-discuss-boun...@opensolaris.org] On Behalf Of Richard Elling
Sent: Sunday, February 01, 2009 10:24 PM
To: John-Paul Drawneek
Cc: zfs-discuss@opensolaris.org
Subject: Re: [zfs-discuss] j4200 drive carriers

John-Paul Drawneek wrote:
  

the J series is far to new to be hitting ebay yet.

Any alot of people will not be buying the J series for obvious reasons
  



The obvious reason is that Sun cannot service random disk
drives you buy from Fry's (or elsewhere). People who value data
tend to value service contracts for disk drives.
-- richard

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Re: [zfs-discuss] j4200 drive carriers

2009-03-27 Thread Mertol Ozyoney
Hi All ;

As you can read below I carry a Sun bath so my opinions could be a little
bit biased :) 
There are couple of reasons why you may consider a J series JBOD against
some other whitebox unit. 

1) Dual IO module option
2) Multipath support 
3) Zone support [multi host connecting to same JBOD or same set of JBOD's
connected in series. ] 
4) Better testing with ZFS
5) Very nice SPC2 results 

Best regards
Mertol

Mertol Ozyoney 
Storage Practice - Sales Manager

Sun Microsystems, TR
Istanbul TR
Phone +902123352200
Mobile +905339310752
Fax +90212335
Email mertol.ozyo...@sun.com



-Original Message-
From: zfs-discuss-boun...@opensolaris.org
[mailto:zfs-discuss-boun...@opensolaris.org] On Behalf Of Richard Elling
Sent: Sunday, February 01, 2009 10:24 PM
To: John-Paul Drawneek
Cc: zfs-discuss@opensolaris.org
Subject: Re: [zfs-discuss] j4200 drive carriers

John-Paul Drawneek wrote:
> the J series is far to new to be hitting ebay yet.
>
> Any alot of people will not be buying the J series for obvious reasons
>   

The obvious reason is that Sun cannot service random disk
drives you buy from Fry's (or elsewhere). People who value data
tend to value service contracts for disk drives.
-- richard

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Re: [zfs-discuss] j4200 drive carriers

2009-02-16 Thread Frank Cusack
On February 1, 2009 8:30:21 AM -0800 Frank Cusack  
wrote:

nevermind, i will just get a Promise array.


Don't.  I don't normally like to badmouth vendors, but my experience
with Promise was one of the worst in my career, for reasons that should
be relevant other ZFS-oriented customers.


recommendations for an alternative?


I've been having good luck so far (4 days stress test) with an xtore jbod.

-frank
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Re: [zfs-discuss] j4200 drive carriers

2009-02-02 Thread Bryan Allen
+--
| On 2009-02-02 09:46:49, casper@sun.com wrote:
| 
| And think of all the money it costs to stock and distribute that
| separate part.  (And our infrastructure is still expensive; too expensive 
| for a $5 part)

Facts on the ground:

541-2123 (X4150, X4450, J7410, T51x0) goes for about $70.

541-0239 (X4100, X4200) goes for about $100.

I'm sure it's $5 to somebody, but it isn't your customers.

Anyway. This is all about fifteen miles off-topic.
-- 
bda
Cyberpunk is dead.  Long live cyberpunk.
http://mirrorshades.org
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Re: [zfs-discuss] j4200 drive carriers

2009-02-02 Thread Casper . Dik


>The drives that Sun sells will come with the correct bracket.
>Ergo, there is no reason to sell the bracket as a separate
>item unless the customer wishes to place non-Sun disks in
>them.  That represents a service liability for Sun, so they are
>not inclined to do so.  It is really basic business.


And think of all the money it costs to stock and distribute that
separate part.  (And our infrastructure is still expensive; too expensive 
for a $5 part)

Casper

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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Bryan Allen
+--
| On 2009-02-01 20:55:46, Richard Elling wrote:
| 
| The astute observer will note that the bracket for the X41xx family
| works elsewhere. For example,
| 
http://sunsolve.sun.com/handbook_pub/validateUser.do?target=Systems/SunFireX4150/components#Disks
| XRA-SS2CF-73G10K contains 541-2123
| 
http://sunsolve.sun.com/handbook_pub/validateUser.do?target=Systems/7410/components#Disks
| XTA7410-LOGZ18GB contains 570-1182
| XTA7410-READZ100G contains 541-2123

I had noted that, when looking for the sleds alone, though not
those specific cases. Useful!

| But that is just the mechanical parts. Unfortunately, there is also
| firmware to be considered, though that tends to solve itself over time.

Hopefully!

| One would think that Sun could have leveraged the common chassis,
| but they do not seem capable of doing so. Don't look for logic here,
| there is none.

mm.
-- 
bda
Cyberpunk is dead.  Long live cyberpunk.
http://mirrorshades.org
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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Richard Elling
Bryan Allen wrote:
> +--
> | On 2009-02-01 16:29:59, Richard Elling wrote:
> | 
> | The drives that Sun sells will come with the correct bracket.
> | Ergo, there is no reason to sell the bracket as a separate
> | item unless the customer wishes to place non-Sun disks in
> | them.  That represents a service liability for Sun, so they are
> | not inclined to do so.  It is really basic business.
>
> A specific example of why this policy drives me crazy:
>
> X4150. 8 disk bays. SAS HBA, SATA onboard.
>
> In its initial incarnation, the SAS HBA was optional (this was
> "fixed" soon after its release, but I got bitten by it, ordering
> it before support even knew it was released). I had also read
> that Sun would be selling 2.5" SATA disks for the system by the
> end of the year (2008).
>
> Regardless, mixing SAS and SATA in this system would would be
> incredibly useful for any number of applications.
>
> Sun does not sell 2.5" SATA disks for the X4150, and I cannot
> purchase sleds.
>
> Further: X4150s are presumably commonly deployed for database
> work (that's what both of mine do, along with a lot else).
>
> According to zilstat (thank you, Richard!), r/w SSDs would prove
> beneficial.
>
> Sun does not sell SSDs for the X4150, and I cannot purchase
> sleds.
>
> Obviously, I could buy 73GB SAS disks and simply repurpose their
> sleds. I hope everyone (who is a consumer) can agree that sucks.
>
> 
>
> The company I work for is a small ESP; we've been around forever
> (1995), and until I moved us to Solaris two years ago, we were a
> pure Linux shop.
>
> We like Sun software. We like Sun hardware. We had a (small) part
> to play in getting DTrace into Perl 5.10. We're proponents of the
> company and its technology.
>
> As with everyone else who has asked for this sort of thing, I
> just wish Sun would offer me a bit more flexibility so I can more
> effectively do my job using their gear.
>   

+1

The astute observer will note that the bracket for the X41xx family
works elsewhere. For example,
http://sunsolve.sun.com/handbook_pub/validateUser.do?target=Systems/SunFireX4150/components#Disks
XRA-SS2CF-73G10K contains 541-2123
http://sunsolve.sun.com/handbook_pub/validateUser.do?target=Systems/7410/components#Disks
XTA7410-LOGZ18GB contains 570-1182
XTA7410-READZ100G contains 541-2123

But that is just the mechanical parts. Unfortunately, there is also
firmware to be considered, though that tends to solve itself over time.

One would think that Sun could have leveraged the common chassis,
but they do not seem capable of doing so. Don't look for logic here,
there is none.
-- richard

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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Andre van Eyssen
On Sun, 1 Feb 2009, Bob Friesenhahn wrote:


> I am worried that Sun is primarily interested in new business and
> tends to not offer replacement/new drives for as long as the actual
> service-life of the array.  What is the poor customer to do when Sun
> is no longer willing to offer a service contract and Sun is no longer
> willing to sell drives (or even the carriers) for the array?

You can still procure replacement drives for real vintage kit, like the 
A1000/D1000 arrays. I doubt your argument is valid. As a side point, by 
the time these arrays are dead & buried, the sleds for them will no doubt 
be as common as spuds (and don't we all have at least 30 of those lying 
around?)

> Sometimes it is only a matter of weeks before Sun stops offering
> supportive components.  For example, my Ultra 40 was only discontinued
> a month or so ago but already Sun somehow no longer lists memory for
> it (huh?).

If your trusty Sun partner couldn't supply you with memory for an 
Ultra-40, I'd take that as a sign to find a new partner. EOSL products 
vanish from websites but parts can still be ordered for them.

-- 
Andre van Eyssen.
mail: an...@purplecow.org  jabber: an...@interact.purplecow.org
purplecow.org: UNIX for the masses http://www2.purplecow.org
purplecow.org: PCOWpix http://pix.purplecow.org

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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Bob Friesenhahn
On Sun, 1 Feb 2009, Richard Elling wrote:
> The drives that Sun sells will come with the correct bracket.
> Ergo, there is no reason to sell the bracket as a separate
> item unless the customer wishes to place non-Sun disks in
> them.  That represents a service liability for Sun, so they are
> not inclined to do so.  It is really basic business.

I am worried that Sun is primarily interested in new business and 
tends to not offer replacement/new drives for as long as the actual 
service-life of the array.  What is the poor customer to do when Sun 
is no longer willing to offer a service contract and Sun is no longer 
willing to sell drives (or even the carriers) for the array?

Sometimes it is only a matter of weeks before Sun stops offering 
supportive components.  For example, my Ultra 40 was only discontinued 
a month or so ago but already Sun somehow no longer lists memory for 
it (huh?).

Of course this discussion has nothing to do with ZFS.

Bob
==
Bob Friesenhahn
bfrie...@simple.dallas.tx.us, http://www.simplesystems.org/users/bfriesen/
GraphicsMagick Maintainer,http://www.GraphicsMagick.org/

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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Bryan Allen
+--
| On 2009-02-01 16:29:59, Richard Elling wrote:
| 
| The drives that Sun sells will come with the correct bracket.
| Ergo, there is no reason to sell the bracket as a separate
| item unless the customer wishes to place non-Sun disks in
| them.  That represents a service liability for Sun, so they are
| not inclined to do so.  It is really basic business.

A specific example of why this policy drives me crazy:

X4150. 8 disk bays. SAS HBA, SATA onboard.

In its initial incarnation, the SAS HBA was optional (this was
"fixed" soon after its release, but I got bitten by it, ordering
it before support even knew it was released). I had also read
that Sun would be selling 2.5" SATA disks for the system by the
end of the year (2008).

Regardless, mixing SAS and SATA in this system would would be
incredibly useful for any number of applications.

Sun does not sell 2.5" SATA disks for the X4150, and I cannot
purchase sleds.

Further: X4150s are presumably commonly deployed for database
work (that's what both of mine do, along with a lot else).

According to zilstat (thank you, Richard!), r/w SSDs would prove
beneficial.

Sun does not sell SSDs for the X4150, and I cannot purchase
sleds.

Obviously, I could buy 73GB SAS disks and simply repurpose their
sleds. I hope everyone (who is a consumer) can agree that sucks.



The company I work for is a small ESP; we've been around forever
(1995), and until I moved us to Solaris two years ago, we were a
pure Linux shop.

We like Sun software. We like Sun hardware. We had a (small) part
to play in getting DTrace into Perl 5.10. We're proponents of the
company and its technology.

As with everyone else who has asked for this sort of thing, I
just wish Sun would offer me a bit more flexibility so I can more
effectively do my job using their gear.

(I went the eBay route for my X4100 sleds; the way the numbers
came out in the end, it didn't really make a lot of sense to do
it again, so I haven't. But I can actually buy the disks I wanted
for my X4100s from Sun.)

Like all small fish, we have to move fast and be creative with
our purchasing and infrastructure. Sun's focus on large
deployments and Corporate can often leave us little guys in the
cold.

Given Sun's business focus and climate (as Richard says, it's
"basic business"), I've mostly learned to suck it up, but that
doesn't make things like this taste any less bitter.


-- 
bda
Cyberpunk is dead.  Long live cyberpunk.
http://mirrorshades.org
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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Andre van Eyssen
On Sun, 1 Feb 2009, Richard Elling wrote:


> The drives that Sun sells will come with the correct bracket.
> Ergo, there is no reason to sell the bracket as a separate
> item unless the customer wishes to place non-Sun disks in
> them.  That represents a service liability for Sun, so they are
> not inclined to do so.  It is really basic business.
> -- richard

This thread has been running for a little too long, considering the issues 
are pretty simple.

Sun sells a JBOD storage product, along with disks and accessories. The 
disks they provide are mounted in the correct carriers for the array. The 
pricing of the disks and accessories are part of the price calculation for 
the entire system - you could provide the array empty, with a full set of 
empty carriers but the price will go up.

No brand name storage vendor supports or encourages installation of third 
party disks. It's not the way the business works. If the customer wants 
the reassurance, quality, (etc, etc) associated with buying brand name 
storage, they purchase the disks from the same vendor. If price is more 
critical than these factors, there's a wide range of "white box" 
solutions on the market. Try approaching IBM, HP, EMC, HDS, NetApp or 
similar and ask to buy an empty JBOD and spare trays - it's not happening.

Yes, this is unfortunate for those who would like to purchase a Sun JBOD 
for home or for a microbusiness. However, these users are probably aware 
that if they want to buy their own spindles and run an unsupported 
configuration, their local metal shop will be happy to bang out some 
frames. Not to mention the fact that one could always run up a set of 
sleds in the shed without too much strife - in fact, in the past when 
"spuds" were less commonly available, I've seen a home user make sleds out 
of wood that did the job.

Now, I'm looking forward to seeing the first Sun JBOD loaded up with 
CNC-milled mahogany sleds. It'll look great.

-- 
Andre van Eyssen.
mail: an...@purplecow.org  jabber: an...@interact.purplecow.org
purplecow.org: UNIX for the masses http://www2.purplecow.org
purplecow.org: PCOWpix http://pix.purplecow.org

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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread David Dyer-Bennet

On Sun, February 1, 2009 14:24, Richard Elling wrote:
> John-Paul Drawneek wrote:
>> the J series is far to new to be hitting ebay yet.
>>
>> Any alot of people will not be buying the J series for obvious reasons
>>
>
> The obvious reason is that Sun cannot service random disk
> drives you buy from Fry's (or elsewhere). People who value data
> tend to value service contracts for disk drives.

The people who in fact want service contracts covering their drives will
of course buy from Sun; that works well for them, and well for Sun.  Win
win!

Thing is, the people who *don't* want service contracts covering their
drives (which, in my experience, is everybody in the SATA era; it's a
silly waste of money) will be pissed off, and will have to avoid buying
that Sun product.  This is a lose for Sun, and possibly a lose for them.

Will anybody actually be forced to buy their drives from Sun?  If so, is
that something for Sun to be proud of?  It looks to me as if this kind of
policy doesn't bring business to Sun, it drives it away.  At least, it
doesn't bring *happy* business to Sun; it might bring people feeling
coerced and looking for an excuse to escape.

Google, who live and die by their data, prefer to use cheap commodity
hardware.  Since they're *already* set up with redundancy, they can afford
a higher failure rate.  This sort of thinking is true of a lot of high-end
places these days, their reliability requirements are so high that one
good server (or disk drive) can't possibly meet them anyway.
-- 
David Dyer-Bennet, d...@dd-b.net; http://dd-b.net/
Snapshots: http://dd-b.net/dd-b/SnapshotAlbum/data/
Photos: http://dd-b.net/photography/gallery/
Dragaera: http://dragaera.info

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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Richard Elling
Tim wrote:
>
>
> On Sun, Feb 1, 2009 at 2:24 PM, Richard Elling 
> mailto:richard.ell...@gmail.com>> wrote:
>
> John-Paul Drawneek wrote:
> > the J series is far to new to be hitting ebay yet.
> >
> > Any alot of people will not be buying the J series for obvious
> reasons
> >
>
> The obvious reason is that Sun cannot service random disk
> drives you buy from Fry's (or elsewhere). People who value data
> tend to value service contracts for disk drives.
> -- richard
>
>
> I don't think anyone is asking Sun to service disks that aren't 
> theirs, but to claim that's a reason for not selling drive trays is 
> crap.  You already claimed in the other thread that Sun has contracts 
> for custom disks so they don't have to worry about short 
> stroking/right-sizing so it should be pretty frigging obvious to 
> support if the disks in the JBOD are Sun or "some random crap 
> purchased from fry's".

The drives that Sun sells will come with the correct bracket.
Ergo, there is no reason to sell the bracket as a separate
item unless the customer wishes to place non-Sun disks in
them.  That represents a service liability for Sun, so they are
not inclined to do so.  It is really basic business.
 -- richard

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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Frank Cusack
On February 1, 2009 12:02:11 PM -0800 Frédéric VANNIERE 
 wrote:
> J4200 is cheap compared to custom made solutions (Supermicro + 3Ware).

i can't see how that math works.

by the time i fully populate a J4200 (12TB), Sun charges in the $10k
neighborhood.  i can do this using Promise or Xtore or whatever for $3k.

> Last year I've bought an Infortrend RAID array with custom disks but today
> I would choose a J4400 + 24 TB

again, the Sun enclosure is about the same price as any other enclosure, but
the Sun drives make 24TB cost ... well the Sun store is down right now, but
I'll estimate $30k or just to be generous let's use their advertised figure
of $1/GB, so $24k.  An Xtore with 24TB runs $11k.

-frank
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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Frank Cusack
On February 1, 2009 12:24:08 PM -0800 Richard Elling 
 wrote
> John-Paul Drawneek wrote:
>> the J series is far to new to be hitting ebay yet.
>>
>> Any alot of people will not be buying the J series for obvious reasons
>>
>
> The obvious reason is that Sun cannot service random disk
> drives you buy from Fry's (or elsewhere). People who value data
> tend to value service contracts for disk drives.

i don't agree.  disk drives, well non-Sun branded ones, are cheap
enough to just keep on hand.  even for my home systems, i always
buy an extra hard drive of the same size/type the system came with.

i expect drives to fail, and hence i used SVM or now for the past few
years, zfs, for availability.  that covers a failure "immediately"
until such time, usu. 1 day max, that the physical drive can be swapped.

a service contract for a hard drive seems a complete waste of dollars,
esp. when you consider the 5x markup on the drive.  once i've swapped
in my cold spare, if i can't wait for a warranty replacement i simply
buy another drive.

for parts that might be hard to get, or very expensive, a service contract
makes great sense.  but for hard drives?

-frank
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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Bob Friesenhahn
On Sun, 1 Feb 2009, Tim wrote:

> I don't think anyone is asking Sun to service disks that aren't 
> theirs, but to claim that's a reason for not selling drive trays is 
> crap.  You already claimed in the other thread that Sun has 
> contracts for custom disks so they don't have to worry about short 
> stroking/right-sizing so it should be pretty frigging obvious to 
> support if the disks in the JBOD are Sun or "some random crap 
> purchased from fry's".

I agree that this is cause for concern.  For example in the past six 
months Sun has silently dropped almost all of its "desktop" product 
line.  This includes the Sun Ultra-40 that I bought at great expense. 
There is no indication that there will be any remaining products in 
the desktop line and maybe there will be no Sun desktop offering at 
all once the remaining low-end system is discontinued.  Quite a pity 
since Sun "desktops" were top quality and price competitive for the 
features offered.

Today I ordered the drive extension bay to support four more drives in 
this system simply because I don't trust that Sun will provide 
adequate support for the product it sold to me.  So I purchased 
expansion hardware that I might not even use out of pure unadulterated 
fear.  I have seen how quickly Sun's support for discontinued products 
vaporizes.  I can not afford $6K for the six additional drives at the 
moment so I can only hope that Sun (or some other vendor) will still 
be willing to sell SAS drives with appropriate brackets to fit in this 
system when I am ready to buy them.

Bob
==
Bob Friesenhahn
bfrie...@simple.dallas.tx.us, http://www.simplesystems.org/users/bfriesen/
GraphicsMagick Maintainer,http://www.GraphicsMagick.org/

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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread James C. McPherson
On Sun, 01 Feb 2009 14:45:28 -0600
Tim  wrote:

> On Sun, Feb 1, 2009 at 2:24 PM, Richard Elling
> wrote:
> 
> > John-Paul Drawneek wrote:
> > > the J series is far to new to be hitting ebay yet.
> > >
> > > Any alot of people will not be buying the J series for obvious
> > > reasons
> > >
> >
> > The obvious reason is that Sun cannot service random disk
> > drives you buy from Fry's (or elsewhere). People who value data
> > tend to value service contracts for disk drives.
> > -- richard
> >
> >
> I don't think anyone is asking Sun to service disks that aren't
> theirs, but to claim that's a reason for not selling drive trays is
> crap. 

No, it's not. To claim that it was the *sole* reason
might be, but that's not what Richard said.



James
--
Senior Kernel Software Engineer, Solaris
Sun Microsystems
http://blogs.sun.com/jmcp   http://www.jmcp.homeunix.com/blog
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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Tim
On Sun, Feb 1, 2009 at 2:24 PM, Richard Elling wrote:

> John-Paul Drawneek wrote:
> > the J series is far to new to be hitting ebay yet.
> >
> > Any alot of people will not be buying the J series for obvious reasons
> >
>
> The obvious reason is that Sun cannot service random disk
> drives you buy from Fry's (or elsewhere). People who value data
> tend to value service contracts for disk drives.
> -- richard
>
>
I don't think anyone is asking Sun to service disks that aren't theirs, but
to claim that's a reason for not selling drive trays is crap.  You already
claimed in the other thread that Sun has contracts for custom disks so they
don't have to worry about short stroking/right-sizing so it should be pretty
frigging obvious to support if the disks in the JBOD are Sun or "some random
crap purchased from fry's".

--Tim
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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Richard Elling
John-Paul Drawneek wrote:
> the J series is far to new to be hitting ebay yet.
>
> Any alot of people will not be buying the J series for obvious reasons
>   

The obvious reason is that Sun cannot service random disk
drives you buy from Fry's (or elsewhere). People who value data
tend to value service contracts for disk drives.
-- richard

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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Frédéric VANNIERE
J4200 is cheap compared to custom made solutions (Supermicro + 3Ware). Ask a 
Sun reseller for a quote. There is also the Sun Startup Essentials program with 
great prices on storage systems. 

Last year I've bought an Infortrend RAID array with custom disks but today I 
would choose a J4400 + 24 TB.
-- 
This message posted from opensolaris.org
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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Will Murnane
On Sun, Feb 1, 2009 at 11:30, Frank Cusack  wrote:
> recommendations for an alternative?
At work we just ordered a Supermicro CSE-846E1-R900B [1]: 24 hot-swap
bays, redundant 900W power supplies, LSI SAS expander.  This doesn't
quite make a JBOD by itself (it's designed to be used as a case for a
whole system); you need to add a PCI-slot-based external-to-internal
SAS cable [2] and a so-called JBOD control board which makes the case
power up without a motherboard in it.  This is the cheapest SAS
expander-based chassis I've found; even after adding the two
additional parts mentioned above, cost from provantage.com shipped is
around $1250 (depending on your location, of course).  You'll need to
add a SAS controller of your choice and a cable with an SFF-8088
connection on one end (for the JBOD end) and whatever the SAS
controller has on the other end.  I believe you can daisy-chain this
setup by connecting a cable appropriately.  These parts are available
from other suppliers; provantage is linked simply because they have
all of them at one store and the price on the case is the best I've
found.

I haven't received all the parts to try this out yet, but I'm
confident that this will work as specified.  YMMV.

Will

[1]: http://www.provantage.com/supermicro-cse-846e1-r900b~7SUPM1YV.htm
[2]: http://www.provantage.com/supermicro-cbl-0168l~7SUPA01T.htm
[3]: http://www.provantage.com/supermicro-cse-ptjbod-cb1~7SUP9023.htm
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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Tim
On Sun, Feb 1, 2009 at 10:30 AM, Frank Cusack  wrote:

> >> nevermind, i will just get a Promise array.
> >
> > Don't.  I don't normally like to badmouth vendors, but my experience
> > with Promise was one of the worst in my career, for reasons that should
> > be relevant other ZFS-oriented customers.
>
> recommendations for an alternative?


I would imagine something like this:
http://www.pc-pitstop.com/sas_cables_enclosures/scsase16.asp

or this:
http://www.pc-pitstop.com/sas_cables_enclosures/scsas16rm.asp

would get the job don.
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Re: [zfs-discuss] j4200 drive carriers

2009-02-01 Thread Frank Cusack
>> nevermind, i will just get a Promise array.
>
> Don't.  I don't normally like to badmouth vendors, but my experience
> with Promise was one of the worst in my career, for reasons that should
> be relevant other ZFS-oriented customers.

recommendations for an alternative?
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Re: [zfs-discuss] j4200 drive carriers

2009-01-31 Thread David Champion
> nevermind, i will just get a Promise array.

Don't.  I don't normally like to badmouth vendors, but my experience
with Promise was one of the worst in my career, for reasons that should
be relevant other ZFS-oriented customers.

We ordered a Promise array because their tech sheet said Solaris was
supported.  We received it and set it up, and from the start got scsi
errors from the array when configuring devices.  (This is before even
touching ZFS; at this stage we just wanted to run fdisk.)  It took a
while to find someone at Promise, and when they did they wouldn't open
a case ticket because, they said, Solaris was unsupported.  When I went
back to their web site -- a horrible site, by the way -- the tech sheet
had been replaced with one that did NOT list Solaris among the supported
OSes, although the author and date of the PDF file were the same.

I wrote to my contact at Promise, but they held to their guns on the
non-support even after I sent them copies of both PDFs.  I cajoled my
Sun account manager into connecting us with someone who might be able to
figure it out, but no one could.

It took several months to get Promise to agree to refund our unit,
and only because our retailer (CDW) took the reins and held on tight.
Promise stopped returning my e-mail long before that.

Others may have different fortune with them; we were using the
dual-controller FC Vtrak, whatever the model number is, and maybe other
interfaces work better.  But after the support issue, I wouldn't dare
touch them again for use on Solaris.

-- 
 -D.d...@uchicago.eduNSITUniversity of Chicago
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Re: [zfs-discuss] j4200 drive carriers

2009-01-31 Thread John-Paul Drawneek
the J series is far to new to be hitting ebay yet.

Any alot of people will not be buying the J series for obvious reasons
-- 
This message posted from opensolaris.org
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Re: [zfs-discuss] j4200 drive carriers

2009-01-30 Thread Richard Elling
Frank Cusack wrote:
> apparently if you don't order a J4200 with drives, you just get filler
> sleds that won't accept a hard drive.  (had to look at a parts breakdown
> on sunsolve to figure this out -- the docs should simply make this clear.)
>
> it looks like the sled that will accept a drive is part #570-1182.
> anyone know how i could order 12 of these?
>   

Try e-bay. They will not be available directly from Sun, for
obvious supportability reasons.
-- richard

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Re: [zfs-discuss] j4200 drive carriers

2009-01-30 Thread Frank Cusack
On January 30, 2009 1:31:46 PM -0800 Frank Cusack  
wrote:
> apparently if you don't order a J4200 with drives, you just get filler
> sleds that won't accept a hard drive.  (had to look at a parts breakdown
> on sunsolve to figure this out -- the docs should simply make this clear.)
>
> it looks like the sled that will accept a drive is part #570-1182.
> anyone know how i could order 12 of these?

nevermind, i will just get a Promise array.

it's great that zfs allows us to take advantage of cheap disk.  sad that
Sun is still not competitive at the low end of the market.  it's not clear
to me who would buy a low end JBOD (4200/4400) yet want to pay 5x market
price for disks.  (in my case, reuse my current disks.)

-frank
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Re: [zfs-discuss] j4200 drive carriers

2009-01-30 Thread Sean Sprague
Frank,

> apparently if you don't order a J4200 with drives, you just get filler
> sleds that won't accept a hard drive.  (had to look at a parts breakdown
> on sunsolve to figure this out -- the docs should simply make this clear.)
>
> it looks like the sled that will accept a drive is part #570-1182.
> anyone know how i could order 12 of these?

Call your local Sun Account Manager. No-one on zfs-discuss will have the 
remotest clue (or be even the slightest bit interested - it's so OT).

Apols and regards... Sean.
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[zfs-discuss] j4200 drive carriers

2009-01-30 Thread Frank Cusack
apparently if you don't order a J4200 with drives, you just get filler
sleds that won't accept a hard drive.  (had to look at a parts breakdown
on sunsolve to figure this out -- the docs should simply make this clear.)

it looks like the sled that will accept a drive is part #570-1182.
anyone know how i could order 12 of these?


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