Hello,
Here is a hot requirement for *< Technical Support/Desktop Support - New York - 3 Months >.* Please let us know if you have any suitable consultants available for the earliest client submission. *Position: *Technical Support/Desktop Support *Location: *New York *Duration: *3 Months *Job Description:* - This role is for an Ion services analyst within the Application Support Group (ASG). - This group is for a web-based trading and analytics application being built within CLIENT's Fixed Income Trading group. - The Ion support group is responsible for end-to-end support of the production environment including. Documentation of the Ion environment, processes and procedures. - Management of Ion releases from alpha to prod. - Management of Ion environments from test to prod. - Incident management of Ion issues. - Implementation of best practice, change management processes and procedures relating to the Ion environment. - The successful hire will play a key role in delivering and managing time critical Ion projects within the development lifecycle. - Provide point Ion knowledge resource for all members within the development team, to ensure successful development of the Matrix franchise and product. - The role requires excellent communication skills with the ability to talk with both technical and non-technical staff. *Skills Required:* - Minimum 3 Years supporting Ion front office products (MMI/Poskeep) . - Minimum 3 Years experience of supporting CS/Daemon platforms in global configurations. - Excellent knowledge of Ions D2C protocol and API. - Experience of developing and documenting support processes. - Good understanding of TCP/IP. - Proven troubleshooting skills in a support environment. - Analytical working style. - Excellent client communication skills. - Strong sense of commitment and drive towards problem resolution. - Professional ownership of all Ion issues from inception to conclusion. - Team player. - Experience of work in a fast paced, dynamic environment Skills Desired. - Financial industry experience, preferably with front-office systems, including Bond math and pricing. - Web application and infrastructure support experience. - Familiarity with network topologies including firewalling, NAT. - Familiarity with popular RDBMS (Sybase/DB2). - Experience of scripting languages (Perl/Tcl/Shell) *********************** RAGHU RAM Staffing - Manager ConfiMinds, LLC. www.confiminds.com* --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "zilliontechnologies" group. To post to this group, send email to zilliontechnologies@googlegroups.com To unsubscribe from this group, send email to zilliontechnologies+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/zilliontechnologies?hl=en -~----------~----~----~----~------~----~------~--~---