Re: [Zope] Helpdesk/Call Logging in Plone

2005-07-14 Thread Chris Withers
Adam Acord wrote: I'm looking for ideas on how to implement a call logging/helpdesk ticketing system utilizing Plone. Why? For any kind of real load at a helpdesk, Plone is totally the wrong solution for scalability reasons. I'm not looking for anything sophisticated, but useful. I also

Re: [Zope] Helpdesk/Call Logging in Plone

2005-07-11 Thread Bakhtiar A Hamid
On 7/10/05, Adam Acord [EMAIL PROTECTED] wrote: I'm looking for ideas on how to implement a call logging/helpdesk ticketing system utilizing Plone. Any ideas? Before everyone responds try PloneCollector, I'm looking into it. However, I need some ideas, as I'm new to Plone (researched last

Re: [Zope] Helpdesk/Call Logging in Plone

2005-07-11 Thread ken wood
Bakhtiar A Hamid wrote: On 7/10/05, Adam Acord [EMAIL PROTECTED] wrote: I'm looking for ideas on how to implement a call logging/helpdesk ticketing system utilizing Plone. Any ideas? Before everyone responds try PloneCollector, I'm looking into it. However, I need some ideas, as I'm new

[Zope] Helpdesk/Call Logging in Plone

2005-07-09 Thread Adam Acord
I'm looking for ideas on how to implement a call logging/helpdesk ticketing system utilizing Plone. Any ideas? Before everyone responds try PloneCollector, I'm looking into it. However, I need some ideas, as I'm new to Plone (researched last couple weeks and installed yesterday). I'm