Hi, I have installed Openticket an the appropiate database .. when I now go into Openticket and select the "sqlGenTicketId" - ZSQL-method for testing the database-connection I get: Error, exceptions.KeyError: unhandled SQL used: select max(ticket_id)+1 as new_ticket_id from tickets In the mysql-monitor the same statement works. What does the error-message mean ??? Thanks Mario _______________________________________________ Zope maillist - [EMAIL PROTECTED] http://lists.zope.org/mailman/listinfo/zope ** No cross posts or HTML encoding! ** (Related lists - http://lists.zope.org/mailman/listinfo/zope-announce http://lists.zope.org/mailman/listinfo/zope-dev )