Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-07 Thread Chris Withers
Ken Manheimer wrote:

All the actions are verbs, won't fix is not a verb. 
Do we have to be this pedantic?

Wont' fix says what it does, it's close enough to verb usage for me:

I won't fix that

verb the more clearly indicates the result is won't fix? (While the
distinction between refuse and reject is subtle, reject  distinctly
implies to me a defect in the request, while refuse does not.) 
Yeah, but refuse doesn't have any logical associate with the won't fix state 
for me, so it's a very unintuitive name...

cheers,

Chris

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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-07 Thread Chris Withers
Ken Manheimer wrote:
How is that better than what i implemented, Refuse?  (Or maybe you 
missed that, since it's not in the excerpt context?)  As the discussion 
has proceeded i'm becoming more convinced that refuse is fine...
...and I'm more convinced that wont fix is better. This is what SourceForge 
does, iirc ;-)

Chris

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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Chris Withers
Ken Manheimer wrote:

Done.  The piece you were missing is that the categories are actually 
states in the collector_issue_workflow.  I added a Wontfix state and a 
refuse transition (bringing to a total of three the transitions by which 
issues are dodged:), and hooked them into the existing lattice.
Yay! Does this mean we have a fully functional wont fix state now?

This was easy.  Other issues with our collector/issue-handling process are
not so easy (particularly the security controversy).  I'm going to try to
take some responsibility for getting attention on those issues, since i
have a bit of between-deadlines breathing space.
Cool. Some kind of policy that we can point new-issue-resolvers at to clarify 
what should be rejected/accepted/wont-fix'ed would be really handy...

Chris

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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Chris Withers
Chris Withers wrote:

Ken Manheimer wrote:

Done.  The piece you were missing is that the categories are actually 
states in the collector_issue_workflow.  I added a Wontfix state and 
a refuse transition (bringing to a total of three the transitions by 
which issues are dodged:), and hooked them into the existing lattice.
Yay! Does this mean we have a fully functional wont fix state now?
It does appear to, woohoo!

Can we change the action name from Refuse to Won't Fix? I took a while to 
find it...

Chris

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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Andreas Jung


--On Donnerstag, 6. Mai 2004 12:37 Uhr +0100 Chris Withers 
[EMAIL PROTECTED] wrote:

Ken Manheimer wrote:

Done.  The piece you were missing is that the categories are actually
states in the collector_issue_workflow.  I added a Wontfix state and a
refuse transition (bringing to a total of three the transitions by
which  issues are dodged:), and hooked them into the existing lattice.
Yay! Does this mean we have a fully functional wont fix state now?
A state we_can_live_with_that would be fine as well :-)

-aj

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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Ken Manheimer
On Thu, 6 May 2004, Chris Withers wrote:

 Chris Withers wrote:
 
  Yay! Does this mean we have a fully functional wont fix state now?
 
 It does appear to, woohoo!
 
 Can we change the action name from Refuse to Won't Fix? I took a while to 
 find it...

All the actions are verbs, won't fix is not a verb.  Can you suggest a
verb the more clearly indicates the result is won't fix? (While the
distinction between refuse and reject is subtle, reject  distinctly
implies to me a defect in the request, while refuse does not.)  I'm hoping
the difference is clear enough to be mnemonic, once you get it, at least.

One small thing i think would be a big help would be to include html
titles on each action so that browser mouse-over help bubbles would
indicate the effect of each action.  I don't even recall whether there's
any help for the issue-followup form, but some text there could also be
um helpful.  (Patches appreciated.)

Ken

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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Ken Manheimer
On Thu, 6 May 2004, Andreas Jung wrote:

 --On Donnerstag, 6. Mai 2004 12:37 Uhr +0100 Chris Withers 
 [EMAIL PROTECTED] wrote:
 
  Ken Manheimer wrote:
 
  Done.  The piece you were missing is that the categories are actually
  states in the collector_issue_workflow.  I added a Wontfix state and a
  refuse transition (bringing to a total of three the transitions by
  which  issues are dodged:), and hooked them into the existing lattice.
 
  Yay! Does this mean we have a fully functional wont fix state now?
 
 A state we_can_live_with_that would be fine as well :-)

That's either Reject or Defer with We can live with that (/for now).
body.

I can envision a little action qualifier text box, where the supporter can
put in a brief message that describes the reason for their action.  It
would (in my fantasy vision) have an accompanying select box that is
populated with the catalog-collected uniqueValuesFor() for that action.  
(Javascript would jam the values in the select box when the supporter
picks an action, from the selections for all the available actions
prepopulated in a hidden field).  This way the supporter could add a new
reason, if none of the conventional (already-in-use) ones suit.

While i love this prospect - fits my ideal of adaptive collaboration - i'm 
not sure the extra precision outweighs the extra complexity - and who has 
time to implement this, anyway?-)

Ken

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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Lennart Regebro
From: Ken Manheimer [EMAIL PROTECTED]
 All the actions are verbs, won't fix is not a verb.  Can you suggest a
 verb the more clearly indicates the result is won't fix? 

Tough one...

Live with 
Ignore
Keep this bug as is
Zenify
Featurize (as in This is not a bug, it's a feature)
Shove under carpet
Forget
Procrastinate
Pretend to be deaf

Hmm...

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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Leonardo Rochael Almeida
On Thu, 2004-05-06 at 11:56, Lennart Regebro wrote:
 From: Ken Manheimer [EMAIL PROTECTED]
  All the actions are verbs, won't fix is not a verb.  Can you suggest a
  verb the more clearly indicates the result is won't fix? 
 
 Tough one...
 
 Live with 
 Ignore
 Keep this bug as is
 Zenify
 Featurize (as in This is not a bug, it's a feature)
 Shove under carpet
 Forget
 Procrastinate
 Pretend to be deaf

How about Refuse to fix?

Cheers, leo

-- 
Ideas don't stay in some minds very long because they don't like
solitary confinement.



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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Paul Winkler
On Thu, May 06, 2004 at 04:56:42PM +0200, Lennart Regebro wrote:
 Featurize (as in This is not a bug, it's a feature)

That's my favorite bug-closing technique!
Closed works pretty well for that one, though in order
to really justify it I feel compelled to add comments,
docstrings, and/or help text noting the bug^H^H^Hfeature.

-- 

Paul Winkler
http://www.slinkp.com

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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Lennart Regebro
Or maybe Deny as a action? Sounds less angry than reject and refuse.


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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Jamie Heilman
Ken Manheimer wrote:
 
 All the actions are verbs, won't fix is not a verb.

How about 'bikeshed'


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RE: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Tim Peters
[Ken Manheimer]
 All the actions are verbs, won't fix is not a verb.  Can you
 suggest a verb the more clearly indicates the result is won't
 fix?

Sorry, I got lost on the first sentence:  what difference does it make to
anything whether they're verbs, adjectives, a mix, ...?  They're all just
cryptically abbreviated answers to the question what do you want to do with
this report?.

We want to resolve it.
Sorry, we want to reject it.
Sorry, but while it is arguably a bug, we won't fix it.

If someone claims they can't understand what won't fix means, I'll be
sympathetic.  Until then, won't fix sounds perfect to me.


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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Ken Manheimer
On Thu, 6 May 2004, Lennart Regebro wrote:

 From: Ken Manheimer [EMAIL PROTECTED]
  All the actions are verbs, won't fix is not a verb.  Can you suggest a
  verb the more clearly indicates the result is won't fix? 
 
 Tough one...
 
 Live with 
 Ignore
 Keep this bug as is
 Zenify
 Featurize (as in This is not a bug, it's a feature)
 Shove under carpet
 Forget
 Procrastinate
 Pretend to be deaf

For any of these that you were suggesting in earnest - i think refuse is 
more direct.  (I would be tempted by one that went, 

  la la la i'm not listening i can't hear you

even though it isn't a verb, and it'd make the form twice as wide...-)

Ken

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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Ken Manheimer
On Thu, 6 May 2004, Leonardo Rochael Almeida wrote:

 On Thu, 2004-05-06 at 11:56, Lennart Regebro wrote:
  From: Ken Manheimer [EMAIL PROTECTED]
   All the actions are verbs, won't fix is not a verb.  Can you suggest a
   verb the more clearly indicates the result is won't fix? 
  
  Tough one...
  
  Live with 
  Ignore
  Keep this bug as is
  Zenify
  Featurize (as in This is not a bug, it's a feature)
  Shove under carpet
  Forget
  Procrastinate
  Pretend to be deaf
 
 How about Refuse to fix?

How is that better than what i implemented, Refuse?  (Or maybe you 
missed that, since it's not in the excerpt context?)  As the discussion 
has proceeded i'm becoming more convinced that refuse is fine...

Ken
[EMAIL PROTECTED]

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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-06 Thread Ken Manheimer
On Thu, 6 May 2004, Lennart Regebro wrote:

 Or maybe Deny as a action? Sounds less angry than reject and refuse.

What's being denied - the request to fix the bug, or the validity of the
bug report?  Refuse suggests only that we are refusing to fix the bug,
there's no implication that the bug request is inaccurate.  (As a noun, 
refuse has the connotation of garbage, but there's no tinge of that 
when used as a verb.)

Ken
[EMAIL PROTECTED]

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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-05-03 Thread Ken Manheimer
Chris McDonough [EMAIL PROTECTED] wrote:

 I think there needs to be another category named wontfix that
 doesn't imply that it will ever be fixed like deferred seems to.
 This category should also be selected in the default search settings.

Later, Chris McDonough wrote:

 On Fri, 2004-04-30 at 13:59, Casey Duncan wrote:
  I volunteer Chris to implement it ;^)
 
 Just tried.  I thought it was just a setting in the ZMI, but it's not.
 :-(   Someone go get Ken!! ;-)

:-)

Done.  The piece you were missing is that the categories are actually 
states in the collector_issue_workflow.  I added a Wontfix state and a 
refuse transition (bringing to a total of three the transitions by which 
issues are dodged:), and hooked them into the existing lattice.

This was easy.  Other issues with our collector/issue-handling process are
not so easy (particularly the security controversy).  I'm going to try to
take some responsibility for getting attention on those issues, since i
have a bit of between-deadlines breathing space.

Ken
[EMAIL PROTECTED]

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Re: [Zope-dev] Re: [Collector] Strange reject policy

2004-04-30 Thread Chris McDonough
On Fri, 2004-04-30 at 13:43, Casey Duncan wrote:
 In retrospect I probably should have just marked it as deferred rather
 than rejected, the idea was more to provoke action (which I did) then to
 reject it as not-a-bug.

I think there needs to be another category named wontfix that doesn't
imply that it will ever be fixed like deferred seems to.  This
category should also be selected in the default search settings.

- C



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RE: [Zope-dev] Re: [Collector] Strange reject policy

2004-04-30 Thread Tim Peters
[Chris McDonough]
 I think there needs to be another category named wontfix that
 doesn't imply that it will ever be fixed like deferred seems to.
 This category should also be selected in the default search settings.

+1.  The Python bug tracker has a WontFix, and it's proved valuable in
practice to distinguish that from fixed and rejected.


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