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Issue Sponsored By:
Make Your Help Desk do More with Less
Bowstreet: Bringing Domino Data & Applications to WebSphere Portal
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IN THIS ISSUE:
Instant message spam to triple this year
WebSphere changes will speak to users
Rational tools to work with Eclipse
Sun to release tool for Java novices
Lotus founder is bullish on open source
TOMORROW -- Lotus Live! Series Webcast: Notes 6.5 client update
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Make Your Help Desk do More with Less
Every day IT support is asked to do more with less. Learn how Telesat Canada used c.Support(r) to accomplish this by increasing first call resolution, improving accountability and streamlining incident management.
Download the case study and boost help desk productivity. |
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Instant message spam to triple this year
[SearchDomino.com]
New research pinpoints the culprits responsible for the sharp increase in junk messages being delivered via IM.
Read this story.
MORE INFO:
Article: Notes shops stock their antispam arsenals
Interview: Is enterprise IM ready for primetime?
WebSphere changes will speak to users
[SearchNetworking.com]
IBM is beefing up its WebSphere family with add-ons to enable users to access network data using voice commands.
Rational tools to work with Eclipse
[CNET]
IBM is rewriting its Rational development tools to integrate with Eclipse open-source software. Currently, about 80% of Rational tools work as add-ons to Eclipse.
Sun to release tool for Java novices
[InternetNews]
Next week an early version of Java Studio Creator will debut. The developer tool, which once went by the name Project Rave, offers an alternative to integrated development environments like NetBeans and Eclipse.
Lotus founder is bullish on open source
[eWEEK]
Mitch Kapor says open source is the only viable model for developing new desktop applications because of Microsoft's dominance in the space. The biggest challenge facing the open source community, Kapor says, is maintaining funding for research and development.
Read more industry news on SearchDomino.com's news page.
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WEBCASTS: TOMORROW -- Lotus Live! Series Webcast: Notes 6.5 client update
SPEAKERS: Brendan Crotty, product manager for Lotus Notes
Heidi Votaw, senior product management manager, IBM Lotus
DATE/TIME: TOMORROW, March 31 at noon EST (17:00 GMT)
Join Lotus' Brendan Crotty and Heidi Votaw for a live, interactive update on Lotus Notes 6.5 client. Brendan and Heidi will discuss what's new with IBM Lotus Notes, Domino Web Access, Lotus Domino Access for Microsoft Outlook and messaging productivity enhancements, including improved integration, productivity and usability. As always, there will be plenty of time for questions after their presentation. Don't miss this live event!
Pre-register.
TOPICS: Take our Member Poll: Is enterprise IM worthy?
Do you think enterprise IM is worth the investment?
Don't forget to Sound Off after you vote.
TOPICS: SearchDomino.com Admin University: Spam
It's a beast. It's a scourge. It's preventing optimal productivity. It's spam. How big of a problem is unwanted e-mail industry-wide? What can you do to limit its entrance into your systems? What are the best weapons on the market for the fight? We've researched spam extensively and have found many links to help answer these questions. And although good spam may seem like an oxymoron, there is a bright side to the issue. Check out
this Admin University for info about spam, spammers and spamming.
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Help desk dispenses megadose of placebo
If "DJ" the tech support guy ever wants to make a career change, he should consider the faith-healing circuit. That's because DJ works magic for clueless users with "keyboard sensitivity" problems.
Read the story.
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