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SearchWin2000.com: David Strom's Win2000 Productivity Tool Shed 
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Quick reviews of Win2000/NT-compatible software

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"Backing up those critical contacts"
By David Strom

Category: Online contact manager
Name of tool: Web Address Book
Company name: Norada Inc.
Price: Free
URL: www.junglemate.com
Windows platforms supported: All
Quick description: Online contact manager that is secure and simple

Strom-meter:
**** = Very cool, very useful

Key features:
Upload contacts and files and view them in your Web browser Create
e-mail messages and text files via browser as well

Pros:
Supports a wide variety of PC file formats
Simple and fast to search through contacts

Cons:
No direct export of Outlook and Notes formats
Limited to 7M bytes of disk space for file storage
No direct support for PDAs

Description:
One of the most critical files that any office worker has to deal
with is their list of contacts. Some of us keep this in various PC
programs, such as ACT, Outlook, or Notes. Some of us synchronize it
with our Palms or other PDAs, so we have a portable version when we
travel. But the method I use the most often is to make a copy of my
contacts and upload it to junglemate.com's Web site. This method
gives me the critical information I need from any Internet-connected
computer.

It is fast. It is easy. It is secure. And it is completely free. All
good reasons to do it.

Even if you own a PDA, having a Web-based version of your contacts
makes sense. What happens if your PDA is lost or stolen? You need a
quick means of having a backup of this critical information, and what
better way than to have it live on someone else's Web server?
There are numerous Web sites that offer contact managers besides
Junglemate. Myphonebook.com, Scheduleonline.com, My.Palm.net,
Magicaldesk.com, My.Yahoo.com, and Visto.com all offer this feature,
but each has its limitations. Most of these services only support a
limited number of file formats. Some offer two-way synchronization
services with either your PC or your PDA, but the synchs are
needlessly complicated. In either case, I think uploading your new
information is probably a safer and simpler method anyway.

Of the competition, the one service that comes closest to
Junglemate's is My.Palm's service. You don't have to be a Palm owner
to take advantage of this site; you can use its services with either
a Palm or a Pocket PC, or without any PDA whatsoever and just upload
your contact information directly from your desktop PC. You will need
to first install the synchronization software on your desktop
however, which makes it a bit more of a pain than Junglemate's
service, which doesn't require any synch software at all.
I liked the search feature on Junglemate: it is easy and very fast.
You can customize the view you see in your browser, but for most of
us the defaults will be just fine.

My one major issue is that I needed to first convert my Outlook
address book into a comma-separate file before I could upload it to
Junglemate's site. Other products support the Outlook format
directly, although like My.Palm, you will need to first download
their synchronization software tool to get your Outlook data sent to
their Web sites.

Beside comma-separated files, Junglemate also supports Microsoft
Excel and Access file formats, as well as Lotus Organizer and
Netscape's LDIF address book format.

Junglemate service does more than manage your contacts for you. It
has several other features: you can upload up to 7M bytes of files to
a shared storage area, you have your own e-mail account, you can
bookmark and save Web addresses to share them among several PCs, and
you can create and save text notes via your browser. All in all, this
is a terrific service -- and even worthwhile if it cost some cash.
But given that it is free, it is really a bargain. And you can't have
too many backups for your critical contact information, either. 

Strom-meter key:
**** = Very cool, very useful
*** = Hey, not bad. One notch below very cool
** = A tad shaky to install and use but has some value.
* = Don't waste your time. Minimal real value.

Bio: David Strom is president of his own consulting firm in Port
Washington, NY. He has tested hundreds of computer products over the
past two decades working as a computer journalist, consultant and
corporate IT manager. Since 1995 he has written a weekly series of
essays on Web technologies and marketing called Web Informant. You
can send him email at mailto:[EMAIL PROTECTED].
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