Title: Windows Week that Was
Published by SearchWin2000.com 
 August 13, 2004 >> Receive this e-mail as text   >> About this e-mail 
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 Headline 
Windows XP Pro reference shootout
By Bernie Klinder, Contributing Editor



Choosing the right technical reference for your help desk staff or desktop management personnel is crucial if you expect them to have the right answers and procedures at their fingertips. But the task is not as easy as it may appear.

The majority of the technical references available for Windows XP Professional are written for the larger audience of users who may be struggling with Outlook Express, using Windows Media Player, burning CDs or connecting the Internet. For the support professional, there are fewer choices.

Click here for Bernie Klinder's review of XP Pro reference guides.

More on this topic:
Enterprises should educate users before deploying Microsoft XP SP2
Proceed cautiously with SP2, security experts say
Microsoft reportedly working on licensing revamp
Consultant offers checklist for Microsoft license negotiations
 Survival Tips for the Windows Manager  

Chapter of the Week: 'Harden communications'
What is the best approach to bulletproofing your system? In this chapter, SearchWin2000.com site expert Roberta Bragg offers her take on the matter along with tons of tips and tricks for securing LAN, WAN and Web communications with SSL. Get the complete rundown of the three basic security processes for hardening network communications: authentication, integrity and encryption.

True IT Bloopers: Have your own story? Submit it today!
Wind down between emergencies with an amazing-but-true IT Blooper. Did you hear the one about the boss who figured out how to make the UPSs lighter for the office move? Or the one about the haunted IT department on floor 13? How about the one where tech support played a prank on a stupid user -- and it backfired in a major way? Our collection has more than 140 stories for your enjoyment. Have your own story? Submit it today!

New! Visit our just-launched site SearchWindowsSecurity.com
SearchWindowsSecurity.com is the new mecca for tactical expert advice and news about securing Windows systems. It is designed to help you with Windows administration, deployment and infrastructure security; identify domain, local and account-level weaknesses; address security concerns before breaches occur and recover quickly in the event that they do. SearchWindowsSecurity.com's experts and educational resources offer how-to advice, essential tips and best practices for hardening Windows systems and securing valuable company information. Visit our new site today!


TRUE IT BLOOPERS
Oops! True IT Blooper #147: When carrots become a root problem

We have all heard of bosses dangling carrots in front their workers, but in this instance that actually becomes the "root" of the problem.
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