According to their techies, Comcast will never require the use of their support software to resolve issues. All it allows them to do is aggregate profitable internet usage stats under the guise of providing improved support. In reality, who has ever had Comcast reply to an email within 24 hours, let alone take the time for a one-on-one support session?
Speaking of Comcast IP's, with the @Home service there used to be a number of nodes that would look for users running servers on the network. Their IP's were: 24.0.94.130 ops-scan.home.net 24.0.0.203 authorized-scan1.security.home.net If anyone knows what they are now, I'd be interested to know. Cheers, Dave R -----Original Message----- From: Nil Fiat [mailto:[EMAIL PROTECTED]] Sent: Wednesday, March 20, 2002 9:00 AM To: [EMAIL PROTECTED] Subject: New Comcast software a security risk? Hey yo: As many of you know, what used to be AT&T@Home (in MI) has become Comcast Cable, which recently did some merger thing with the Excite people, resulting in everybody having to do a bunch of settings and system changes to keep their cable (modem) access. My question is about the "comcast support software" the company had everybody install. Not only was it annoying to run another flippin' TSR just to have access, but as soon as I installed the software my Firewall (Tiny) got *flooded* with outgoing TCP requests. There were two kinds--one from the Comcast Support Software I'd installed, and another one from a program I didn't recognize, the name of which didn't make sense but had the word "Customer" in it. Denying the "customer" one didn't seem to interrupt my access (except for flooding my logs), but denying the Comcast Support one did--and the attempts were nearly constant. I called these people (for the umteenth time; they also disabled remote mail access and screwed up my email addy when they did the merger, so we'd been fighting anyway) and they blew me off. I told them they had to tell me what those connections were, and they quite frankly said no, they didn't (is that true?). A week later when I got notice in the mail that the price of my "service" was going up, I cancelled it; but I have friends still using it, and they want to know if there's a way to find out if Comcast is collecting information from their computer or about their net use. I told them to whois the IP that it was trying to connect to (my logs got purged so I don't have it anymore), and they tell me that all they can find out is that it belongs to Comcast. Any of you ladies and gentlemen affected by this, or have more information, I'd love to hear it. Also, if anybody is digging into this problem and would like help, I'll volunteer. Peace & Privacy, Sara T. ________________________________________________________________ Get your own evilemail.com address at http://www.evilemail.com
