We use Webex, good sevice, from Mexico long trip, you can use encription (aditional cost), you can recieve reports of use, like we use for customer support some does not accept, we have reduce costs, improve our pesponse time.
Ing. Fco. Javier Otero De Alba Diplomado en Seguridad Informática ITESM CEM Grupo Smartekh Antivirus Expertos Bussiness Continuity Inftegrity 5243-4782 al 84 Ext.300 México, D.F. -----Mensaje original----- De: Ben Adams [mailto:[EMAIL PROTECTED] Enviado el: Martes, 12 de Agosto de 2003 07:52 a.m. Para: [EMAIL PROTECTED] Asunto: eSupport Has anyone had any real success / failures with either of the following products and if so why? Control-F1-LIVE! Or Webex for remote support. Looking to get some general feedback on exploits or positives with using either product. Thanks in Advance, Ben Adams LAN Administrator CONFIDENTIALITY NOTICE: This message and any attached documents may contain confidential information from Hyland Software, Inc. The information is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, or an employee or agent responsible for the delivery of this message to the intended recipient, the reader is hereby notified that any dissemination, distribution or copying of this message or of any attached documents, or the taking of any action or omission to take any action in reliance on the contents of this message or of any attached documents, is strictly prohibited. If you have received this communication in error, please notify the sender immediately by e-mail or telephone, at (440) 788-5000, and delete the original message immediately. Thank you. --------------------------------------------------------------------------- ---------------------------------------------------------------------------- --------------------------------------------------------------------------- ----------------------------------------------------------------------------
