I have recently returned to the area and am hoping to
find a position in network security, ideally in Reston or
Herndon. I am currently working at a temporary
position and can provide outstanding references from
my current employer as well as past positions.
Following is my resume. Thank you for your
consideration.
Regards,
Lisa Beatty
SUMMARY OF QUALIFICATIONS
Solid understanding of TCP/IP networking including
IPSec.
Experienced in multiple applications and
environments including Check Point Firewall-1 and
Provider-1, Axent Raptor, Stonebeat, NetRanger,
Solaris, SecurID, and Entrust X.509 digital certificates.
Polished written and oral communications skills;
professional demeanor in representing company.
Demonstrated capability to work well both as a team
player and a leader.
Outstanding customer service skills.
RELEVANT EMPLOYMENT HISTORY
Data Network Sales Executive AT&T, San Jose,
CA 10/00-5/01
Maintained existing customer base while pursuing
new data and Internet sales opportunities.
Acted as technical resource within branch.
Network Security Engineer INTIRA, Pleasanton,
CA 2/00-8/00
Worked in Network Operations Center, which
provided twenty-four by seven coverage for web
hosting customer networks and internal networks.
Coordinated with other NOC engineers to
troubleshoot and solve customer issues.
Administered Firewall-1 on Solaris and Nokia
platforms:
Rule base administration and policy auditing.
SecuRemote configuration and troubleshooting.
Initial implementation of Solaris operating system and
Firewall-1.
Network Security Analyst SPRINT, Reston, VA
7/98-1/00
Worked in Managed Firewall Services environment
providing firewall administration and authentication
services for numerous internal and external clients.
Effectively handled customer issues in high-pressure
environment and built positive relations with customer
points of contact.
Administered Firewall-1 on Solaris and NT platforms:
Routing configuration including NAT.
Rule base administration.
SecuRemote configuration and troubleshooting.
Content filtering with WebSense.
Administered Axent Raptor on Solaris platform:
Rule base administration.
RaptorMobile configuration and troubleshooting.
Content filtering with WebNOT.
Acted as Certificate Authority for Entrust X.509 digital
certificates:
Implemented improved process flow for certificate
administration, including creation of PERL scripts to
automate the issuance of certificates, saving an
average of fifty man-hours per month.
Built outstanding relationships with Registration
Authorities.
Provided training and technical documentation for
certificate end users and Registration Authorities.
Administered SecurID database of over one thousand
users:
Implemented improved process flow for token
issuance.
Troubleshot authentication issues with users.
Provided training and technical documentation.
Ensured smooth transition during periods of mass
token expiration.
Customer Service Representative SPRINT,
Reston, VA 7/97-7/98
Exceeded revenue retention and aging standards on
base of over sixty customers, which billed more than
$800,000 per month.
Received top rating of "excellent" in customer
satisfaction surveys by over 90% of customers.
Regularly given verbal and written commendations
from customers.
Selected as mentor for New Hire Program.
Directly interacted on site with clients as member of
account team.
Consistently maintained high level of customer
satisfaction by providing clear interpretation of invoice
format and prompt follow-through on billing
discrepancies.
EDUCATION AND TRAINING
Midwestern State University, Wichita Falls, TX -
pursued BS in Mathematics with Computer Science
Minor, including 36 semester hours of math courses
and 24 semester hours of computer science courses.
Additional training: Solaris System Administration II,
Introduction to Firewall-1, Advanced Firewall-1, Nortel
Contivity Extranet Switch Installation and
Configuration (Virtual Private Networking), TCP/IP
Certifications completed:
Check Point Certified Systems Associate (CCSA)
Cisco Sales Expert (CSE)
Certifications in progress:
Check Point Certified Systems Engineer (CCSE)
Cisco Certified Network Associate (CCNA)
