Hello,
I am seeking security analyst or security management work in the Silicon
Valley/ South Bay and San Francisco area. I'm looking for full-time
employment.
I am currently exploring different avenues of opportunity in search of a
career with an organization where I can offer my extensive years of
training and expertise. I am about to complete my degree from the
University of San Francisco (6 units until completion) with a BS in
Information Systems Management (3.61 GPA).
I welcome any contact and consideration regarding my resume should my
credentials be of the caliber that you are seeking. Thank you for your
time regarding this matter.
Sincerely,
Tom Harlan
E-MAIL [EMAIL PROTECTED]
OBJECTIVE
Available to discuss a challenging and responsible position where my
education, training, and experience can be fully utilized to our mutual
benefit. Delivering thirteen years of increasingly responsible experience
solving business and technical problems through the management of advanced
technology in networks, telecommunications, and systems applications.
PROFESSIONAL EXPERIENCE
2000 to 2002
VeriSign, Inc Mountain View, CA
Senior Field Systems Engineer
Responsible for architecting, implementing, and designing new
functionality into existing Enterprise architecture's to meet new scaling
requirements, increase automation, and improve robustness of processes
centering on PKI deployments as well as payments settlement.
Delivered integration education and customer presentation for payment
gateway products (Signio and CyberCash) at the TCP/IP level showing proof
of concept by providing test accounts.
Provided in-depth knowledge of a wide array of commonly deployed network
operating systems and applications. Common deployments included
integration with common applications such as IE, and Netscape browsers.
Integration with smart card technology such as Active Card, Gem Plus,
Litronic. Integration with Single Sign-on technologies such as Netegrity,
and Websphere. Integration and development with SSL accelerator cards such
as Big IP, Sonic Wall, and nCipher.
In-depth knowledge of cryptography and technologies such as access
control, authentication, authorization, PKI, IPSec/IKE, SMIME, SSL, smart
cards, digital certificates and how they are utilized and deployed within
an enterprise infrastructure.
Provided integration assistance and design utilizing customers existing
LDAP or ODBC compliant data sources. As well as consulting for best
practices and disaster recovery concerning the customers security
architecture.
Provided direct design and integration support for customer initiatives
with Docsis certification with cable modem manufacturing, HIPPA and AMA
for Healthcare, and ACES and IECA with government agencies.
Provided direct assistance to potential customers in the form of
consultation and integration pilot testing for evaluations of new
system/network technologies and proof-of concept testing.
Delivered technical presentations and product demonstrations to potential
customers and Assisting multiple sales representatives within various
sales cycles to produce consistent results in meeting their respective
quotas with respect to region.
Optimized as a technical liaison with product development towards future
implementations with product design.
1996 to 2000
VeriSign, Inc Mountain View, CA
Senior Technical Support
Provided direct support in a post-sales environment to Enterprise clients,
Addressing technical issues with installation, evaluation, and operation
of PKI, S/Mime and FireWall-1 products in moderate to extremely complex
networking environments such as NT, Unix and Linux.
Exposure to every major OS as it pertains to SSL and client authentication
regarding user name and password or client certificates. In-depth analysis
of PKI with all major clients such as IE, Netscape, Check point and Cisco
remote VPN clients.
Advanced integration and troubleshooting with major commercial email
applications such as Lotus R5 and Microsoft Exchange 5.5 as well as common
desktop email clients utilizing s/mime such as Outlook, Messenger, and
Eudora and provided consultation and integration assistance within a
Tumbleweed environment.
Served as team lead for technical staff, doubled productivity and
instrumental in raising team goals. Managed staff of 10.
Provided technical and consulting support to recreate system issues and
troubleshoot problems in a lab environment, with direct communication and
coordination to marketing, product managers and engineering to resolve
customer issues.
Provided direct assistance for firewall and router implementations using
PKI such as Checkpoint, Cisco, Sonic wall and Nortel with an understand of
design implementations of enterprise deployments of PKI within customer
LAN/WAN environments, troubleshooting at the level 4 through 7 layers.
1995 to 1996
Anthem Electronics San Jose, CA
Inside Sales Representative
Developed experience calling customers and establishing new relationships
with strong verbal communication skills over the phone. Experienced in
maintaining and meeting quarterly goals.
1989 to 1995
United States Marine Corps Alameda, CA
Sgt. Avionics
Directed daily maintenance of Aircraft component reliability evaluation
using standard military methods. In Depth experience with electronic
circuit analysis and component level repair of military hardware.
Managed a staff of 12 IMA Technicians responsible for the maintenance and
support of 3 Helicopter Squadrons consisting of CH-53 Sea Stallions and CH-
46 Sea Knights.
Military Occupational Specialty (MOS) 6433 �with Secret Security
Clearance.
Training included (BEE) Basic Electricity & Electronics, (AVA) Avionics
Technician Course A-1.
Attained the rank of Sergeant (E-5) due to academic excellence and
performance.
Honorable Discharge 1995
EDUCATION
2000 to present University of San Francisco
B.S./Information Systems Management
Maintained 3.61 GPA while working full time
(6 units to graduation)
Extended Education
Anthem Foundation Sales and Marketing Training (1997)
Military Technician School (1990)
ACCREDITATIONS
Netegrity Administration (2001)
VCE Certification (2000)
CCSA and CCSE Certification (2000)
AWARDS RECEIVED
Meritorious unit citation 6/93
National Defense 9/93
Good Conduct 10/93
Letter of Appreciation 6-90
EMT 1A certified 5-95
Secret Clearance 9/89
