RAPID RESPONSE ENGINEER 

The RRE acts as the customer-visible point of escalation and resolution 
for Premier Support and provides advanced technical support to corporate 
customers and end users for complex products, including highly escalated 
issues involving security incidents such as intrusions, denial of 
service, server hijacking, corporate espionage and extortion. The RRE 
will be responsible for containing and explaining the intrusion while 
focusing on restoring service in a manner that prevents a similar 
incident from happening in the future. The RRE will be called upon to 
harden servers before deployment to prevent security incidents. The RRE 
may be called upon to collect and handle evidence of criminal activity 
and participate in on-going criminal and civil investigations, including 
working with federal, state and local law enforcement. The RRE must be 
able to review security events and forensic data created by multiple 
enterprise security systems and make extensive use of commonly used 
investigative tools to query and cull data looking for possible security 
issues, and function as a key member of customers� overall emergency 
response process.

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1340584308&msid3=-1329793337&msid4=1324476715


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