On 19 Oct 2000, 14:29, George wrote:
> I'd like to do some researches on the merits of the customer services
> and ecommerce strategies of the Amazom.com. Can you guy give me some
> hints on it. Thanks.
(1) Amazon: More Than a Merchant
http://www.thestandard.com/article/display/0,1151,8784,00.html
(2) ebay vs. Amazon
http://www.businessweek.com/1999/99_22/b3631001.htm
(3) Go to Amazon.com, itself, and search for a book about Amazon.com by
entering "Amazon.com" into the search box:
http://www.amazon.com/
You will see there have been 3 books written about Amazon.com and those
books would probably give you the best analysis of your query.
(4) An interview with Jeff Bezos
http://www.businessweek.com/1999/99_22/b3631011.htm
(5) Bezos defending Amazon's strategies
http://seattlep-i.nwsource.com/business/amaz292.shtml
(6) Amazon.com - Strategies for Success
http://killerstrategy.com/amazon/
(7) At the following site, you will find less than complimentary
information about Amazon:
http://www.noamazon.com/
Alan
[EMAIL PROTECTED]
