eeas.europa.eu 
<https://www.eeas.europa.eu/delegations/kosovo/orav-eu-wants-see-sustainable-solution-serbian-community-kosovo_en>
  


Orav: The EU wants to see a sustainable solution for the Serbian community in 
Kosovo


10–12 minutes

  _____  

In an interview with Kosovo Online, the EU Ambassador to Kosovo, Aivo Orav, 
spoke about the position of the Serbian community, cultural heritage, the 
dialogue process, the composition of the Kosovo Police in the four northern 
municipalities, and also stated that he sees no reason why Serbs shouldn’t be 
able to open businesses in South Mitrovica and other cities.

1. Coexistence of Albanians and Serbs in Kosovo - how much can the EU Mission 
help the two communities to better cooperate and live together?

The EU has consistently supported Kosovo and its multi-ethnic character and 
cintinues to do so. Past experiences and successful examples within the EU 
point to one necessary element that guides us: for reconciliation to succeed, 
it must be locally driven – it should come from the communities themselves and 
it should be based on direct communication and meaningful interaction between 
Kosovo Albanians and Kosovo Serbs, as well as among all other communities. In 
this context, civil society plays a crucial role in driving reconciliation 
efforts and actively engaging in reconnecting communities, building trust, 
reconciliation, and memorialization initiatives. However, we must not overlook 
the essential role of elected leaders, who should avoid divisive rhetoric, 
facilitate dialogue among communities, and craft inclusive policies that ensure 
all community members feel safe. It is clear that politicians and 
decision-makers play a crucial role in this regard, bearing the primary 
responsibility for promoting peaceful coexistence among communities. To sum it 
up, both top-down and bottom-up approaches are needed.

Specifically on the role of the EU, the European Union is facilitating the 
Dialogue between Kosovo and Serbia. The new High Representative for Foreign 
Affairs and Security Policy and Vice-President of the European Commission, Kaja 
Kallas, wants to see Kosovo advance in its EU path. An essential condition for 
the EU path of both Kosovo and Serbia is the normalisation of relations and the 
implementation of Dialogue commitments. There is a window of opportunity to 
advance the process, as both parties have committed to implementing agreements 
made under the Dialogue process. 

Additionally, the EU Special Representative in Kosovo team and the EU Office 
support the reconciliation process at both the policy and technical levels. A 
prime example of this technical support is the EU-funded "Fostering 
Inter-Ethnic Understanding among Youth" project, which aims to establish 
cooperation among different communities. We also foster local exchanges on 
concrete topics, where communities come together to discuss practical ways to 
make their daily life easier. 

2. Regarding northern Kosovo, is it possible for there to be cafes and shops in 
South Mitrovica owned by Serbs... just as there are currently cafes and shops 
in North Mitrovica owned by Albanians?

While I understand that the establishment of Kosovo Albanian-owned businesses 
on the main street of Mitrovica North has raised tensions locally, I don’t see 
why the opening of Kosovo Serb-owned businesses in Mitrovica South and other 
cities in Kosovo would not be possible in the future. Kosovo has a free market 
economy and the EU would like to see diverse businesses across Kosovo. 

As you know, thanks to the EU Single Market, the EU allows citizens to trade 
and do business freely, regardless of their ethnicity. Therefore, what should 
matter is the quality of services or goods offered and meeting the needs of the 
market. 

However, what I would also like to add is that we would like to see the process 
of normalization of relations between Kosovo and Serbia continue in a way that 
contributes to lowering tensions and rebuild trust and ties among communities 
in the Mitrovica region, with positive spillover effects on the business 
environment as well.

3. How much more difficult is life for Serbs now that they have to travel 
outside of Kosovo to receive salaries from institutions operating within the 
Serbian system?

I am well aware of the concerns of the Kosovo Serb community and the negative 
impact that several actions have had on them, including the sudden and 
uncoordinated disruption of their access in Kosovo to basic public and social 
services, as well as their monthly incomes, making their daily lives more 
complicated. The status of Serbia-supported structures and services is foreseen 
to be resolved in line with agreements reached in the EU-facilitated Dialogue.

The EU wants to see a sustainable solution to the situation of the Serbian 
community in Kosovo —one that adequately addresses the long-standing challenges 
that the population has faced in accessing public services, and one that 
guarantees safety, security, and participatory democracy for all citizens. We, 
in the EU, are committed to working closely with all counterparts to ensure 
that Kosovo’s commitments to all communities are fully upheld.

At this point, I would also like to stress that Kosovo recently held 
parliamentary elections, and the people of Kosovo elected their representatives 
to the Assembly. I expect all members of the Assembly to effectively represent 
the interests of their constituencies and of Kosovo. In this respect, I expect, 
on one hand, the  Kosovo Serb members of the Assembly to engage actively and 
constructively in its work, contributing to improving the lives of all members 
of the community they represent, and on the other hand, for the next Kosovo 
Government to work inclusively and constructively with the elected 
representatives of the Kosovo Serb community.

4. Cultural heritage in Kosovo is a very important issue. Do you believe that 
Serbian cultural heritage is sufficiently protected – referring to churches, 
monasteries, medieval fortresses... and how can the EU Mission in Kosovo help 
in that regard?

Cultural heritage is indeed a matter of great importance. That’s why the 
preservation and protection of cultural and religious heritage of all 
communities is enshrined in Kosovo’s Constitution. In this context, Kosovo has 
a special duty to ensure the effective protection of all sites and monuments of 
cultural and religious significance to its communities.

There is a well-established mechanism in place to support this effort, 
including the Kosovo Police Unit for the Protection of Religious and Cultural 
Heritage Sites, which provides 24/7 physical security for some Serbian Orthodox 
churches and monasteries in Kosovo.

In addition, the Law on Special Protective Zones plays a key role by 
establishing the Implementation and Monitoring Council, a body tasked with 
resolving potential disputes between central and local institutions and the 
Serbian Orthodox Church. The EU co-chairs this mechanism, and I am very glad to 
see a renewed commitment from all parties to resume the work of this Council in 
recent months. This gives a positive prospect to pursue this much-needed 
process and eventually reach the level of protection required to safeguard the 
cultural and religious heritage of all communities.

5. Do you expect the situation in northern Kosovo to normalize after local 
elections if Serbs vote and elect mayors and municipal councilors who will 
represent them?

Local representatives play a really important role in ensuring that the voices 
of the communities they serve are heard, their needs are addressed, and their 
interests are represented. It is essential to hold inclusive local elections, 
with the full participation of Kosovo Serbs without any preconditions. The 
right to vote must be facilitated for all eligible citizens.

While I cannot predict the future, past experience has shown that the mere 
presence of Kosovo Serb mayors and councillors is not, on its own, a guarantee 
that the situation in the north of Kosovo will normalize. As mathematicians 
say, this is a necessary but not sufficient condition. And beyond the local 
elections, for normalization to happen, we need commitment and constructive 
engagement by Kosovo and Serbia to the process.

6. How important is it for Serbs to be represented in the Kosovo Police in the 
north?

Yes, it is very important. The police should reflect the ethnic diversity of 
Kosovo’s population. Kosovo’s Constitution clearly states that communities and 
their members are entitled to equitable representation in employment in public 
bodies, including, in particular, in the police service in areas inhabited by 
the respective community. 

In the case of northern Kosovo, the EU-facilitated Dialogue emphasizes once 
again that the composition of the Kosovo Police in the north will reflect the 
ethnic composition of the population of the four municipalities, while it also 
explicitly foresees that the Regional Police Commander shall be a Kosovo Serb. 

At this point, I would like to highlight that following the mass resignations 
of Kosovo Serb police officers in 2022, the Kosovo Police has since recruited 
new generations of officers from non-majority communities, including Kosovo 
Serbs. This is a positive trend, but will not, on its own, address the 
composition of the police in the north of Kosovo. 

The EU has continued to call for Kosovo Serbs to reintegrate and resume their 
participation in the Kosovo institutions. In this regard, we expect that 
Belgrade will encourage this reintegration and participation of Kosovo Serbs 
and for Pristina to enable it in accordance with Dialogue agreements and with 
full respect for Kosovo’s legal framework. The current situation in northern 
Kosovo is not sustainable.

7. Do you believe the EU measures against Kosovo will be lifted soon?

I am afraid I cannot provide a definitive answer to this question. As you know, 
in June 2024, the former High Representative recommended to the Council that 
the measures be lifted. Then, in December 2024, the Council stated in its 
conclusions on enlargement that the EU will gradually lift the measures in 
parallel with further steps by Kosovo to de-escalate the tensions in the north. 
Discussions within the Council continue, and the decision on whether the 
measures will be lifted ultimately lies with the 27 EU Member States, as such a 
decision requires consensus. 

Published by: Kosovo Online

 

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