Hello David,

I did actually came back from vacation.

I think I did answer in that thread already. I would love to have other
people feedback as well on the opportunity to market our current
"community roadmap" (documentation, product re-branding, CI....) into a
major release.

Le 26/08/2020 à 18:10, David Leangen a écrit :
> Hello,
>
> I am still trying to get a sense of the community’s vision, and it’s thoughts 
> relating to how to treat users. Unfortunately I have not heard too many 
> comments so far on this topic. Trying to read between the lines, I could 
> think of 4 potential conclusions:
>
>  1. People are still on summer holidays and don’t have the time to spend
>  2. I have taken a wrong or confusing approach to the topic, so people don’t 
> know what to answer
>  3. This is already documented somewhere so the assumption is that I already 
> know it
>  4. There is not much interest in discussing the the topic of “users”
>
> To continue with the documentation (at least on the path I have taken so far) 
> I need to better understand the vision. That will allow me to resolve and 
> clarify the topics previously raised regarding the community’s approach to 
> dealing with newbies.
This sentence sounds like the "support/warranty" discussion turned into
a blocker for you.

I think instead of using blockers we should propose consensual solutions.

The approach that emerged from ongoing proposal would be "Through better
branding and documentation, end user would need less support" eventually
making most people happy, without requiring SLAs from community members.

> By the way, this project was much more difficult that I had anticipated. I no 
> longer have much time to dedicate, but I pledge to continue, albeit at a 
> slower pace and in the background, so long as I continue to get engagement 
> from the community members. My main goal is to help document the state of 
> James and the community, and the secondary goal that I discovered in the 
> process is to point out gaps and potential areas of improvement. Thanks again 
> for all the support!!
Thank you again for your involvement!

Cheers,

Benoit
>
> Cheers,
> =David
>
>
>
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