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https://issues.apache.org/jira/browse/JAMES-1394?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Jean Helou resolved JAMES-1394.
-------------------------------
Resolution: Fixed
I'll mark this as fixed as per raphael's last comment and since there has been
no comment contradicting this. Should you still encounter the issue don't
hesitate to reopen the issue.
> Mails stuck in queue/spool
> --------------------------
>
> Key: JAMES-1394
> URL: https://issues.apache.org/jira/browse/JAMES-1394
> Project: James Server
> Issue Type: Bug
> Components: Queue, Remote Delivery
> Affects Versions: 3.0-beta3
> Environment: James 3.0 Beta3
> linux 2.6.24-23-xen #1 SMP Mon Jan 26 03:09:12 UTC 2009 x86_64 GNU/Linux
> Reporter: Thomas Eichmann
> Priority: Major
> Attachments: jstack-output-stuck.txt, out.txt
>
>
> Issue created based on mailing list discussion here:
> http://www.mail-archive.com/server-user@james.apache.org/msg13171.html
> Citing the mail content:
> First a short background info, what our company would like to achieve using
> James. We have several clients that need mass-mailing capability, thus we
> want to create a system that allows us to track these mails and especially
> store errors from bounces (also by using VERP), so we can block unreachable
> addresses. I created a few custom mailets to handle those requirements and a
> custom RemoteDelivery implementation for creating VERP style sender
> addresses. The storage is all done in a MySQL database via JPA. Currently we
> use it for one client which is not sending huge amounts of mails, around
> 80,000 per month.
> The system works well, but it happens after a bigger batch of mails (around
> 4,000 mails) that the mail queueing system gets somehow "stuck". The SMTP
> server is able to retrieve new mails, but somehow they don't get send out,
> until I restart the server. Sometimes a flush() on queue/spool helps, but
> most of the times a restart is necessary.
> I added logging to my mailets when they start and finish to see if there is a
> problem, but they seem to run fine (no exceptions). It seems that the mails
> that arrive after James gets stuck get processed normally by the mailets, but
> somehow are not dequeued and sent out.
> Server info
> James 3.0 Beta3
> linux 2.6.24-23-xen #1 SMP Mon Jan 26 03:09:12 UTC 2009 x86_64 GNU/Linux
> Frankly I'm not sure what is the best way to debug this kind of problem with
> James. I could find a few other threads with people describing similar
> problems, but I couldn't get closer to the problem.
> Here some data from JMX that I took while the server was in "stuck" status.
> =======================================================
> INFO org.apache.james:type=component,name=queue,queue=outgoing
> =======================================================
> Size == 80
> =======================================================
> INFO org.apache.james:type=component,name=queue,queue=spool
> =======================================================
> Size == 0
> =======================================================
> INFO
> org.apache.james:type=component,component=mailetcontainer,name=mailspooler
> =======================================================
> CurrentSpoolCount == 0
> ThreadCount == 20
> =======================================================
> INFO
> org.apache.james:type=component,component=mailetcontainer,name=mailspooler,sub-type=threadpool,threadpool=dequeuer
> =======================================================
> TotalTasks == 0
> AverageTaskTime == 0.0
> ActiveThreads == 2
> ActiveTasks == 2
> QueuedTasks == 0
> MaximalThreads == 2
> =======================================================
> INFO
> org.apache.james:type=component,component=mailetcontainer,name=mailspooler,sub-type=threadpool,threadpool=spooler
> =======================================================
> TotalTasks == 4653
> AverageTaskTime == 145.0
> ActiveThreads == 20
> ActiveTasks == 0
> QueuedTasks == 0
> MaximalThreads == 20
> I also created a jstack output, as it was suggested in one of the threads I
> found. I can post it here as well if it could be helpful (I didn't do it now,
> because the file is quite large).
> This is the logging output when a new mail is sent while the queue is stuck
> (IgnoreBlockedMailet and SendAttemptLogMailet are my custom mailets):
> DEBUG 03:54:46,819 | james.mailspooler | ==== Begin processing mail
> Mail1322625286815-aa8034cb-4d50-4044-926f-10bbe8b637e5====
> DEBUG 03:54:46,819 | james.mailprocessor | Call MailProcessor root
> INFO 03:54:46,827 | james.mailetcontext | IgnoreBlockedMailet called -
> recipients=[t.eichm...@eggsist.com]
> INFO 03:54:46,847 | james.mailetcontext | IgnoreBlockedMailet finished -
> recipients=[t.eichm...@eggsist.com]
> DEBUG 03:54:46,847 | james.mailprocessor | Call MailProcessor transport
> INFO 03:54:46,863 | james.mailetcontext | SendAttemptLogMailet called -
> recipients=[t.eichm...@eggsist.com]
> INFO 03:54:46,927 | james.mailetcontext | SendAttemptLogMailet finished -
> recipients=[t.eichm...@eggsist.com]
> DEBUG 03:54:46,931 | james.mailprocessor | End of mailetprocessor for state
> root reached
> What is missing is this part, which usually follows when the server is
> functioning (at least follows after a few minutes if the server is busy).
> INFO 03:54:46,943 | james.mailetcontext | Attempting delivery of
> Mail1322620955282-2b903c2d-8378-4a10-848b-6ebd489182bf-to-eggsist.com to host
> ASPMX.L.GOOGLE.com. at 209.85.225.26 from
> bounce+t.eichmann=eggsist.com@???.com for addresses [t.eichm...@eggsist.com]
> INFO 03:54:47,671 | james.mailetcontext | Mail
> (Mail1322620955282-2b903c2d-8378-4a10-848b-6ebd489182bf-to-eggsist.com) sent
> successfully to ASPMX.L.GOOGLE.com. at 209.85.225.26 from
> bounce+t.eichmann=eggsist.com@???.com for [t.eichm...@eggsist.com]
> There are a couple of mails that get re-queued 25 times (default limit for
> attempts) due to DNS issues (like no MX entry for a domain etc.) until they
> are bounced in the system. But I assume James should be able to handle such
> mails and new ones in the queue without problems.
> Is there a way to examine mails that are queued and their status? Like how
> many times are they already being re-queued, why are they still in the queue
> etc.? I'm really not sure how I can debug this issue as I'm new to James. Any
> help is very appreciated.
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