On Fri, May 2, 2008 at 4:54 PM, Bryan Berry <[EMAIL PROTECTED]> wrote: > I am going to set up an internal office project management system for > the finance, sysadmin, and networking teams, primarily to track > procurement requests and trouble tickets for the office and the pilots. > Is there any reason I should use anything besides Trac?
It lately seems that for pure "task-oriented" trouble ticket system people seem to use RT. Haven't used it myself much, but it seems to have good properties wrt handling updates directly via email (so you can avoid web UIs). What *I* miss from Trac and most bugtrackers is the ability to interop with other systems. Malone (launchpad's bugtracker) seems to get that right. In a bug entry / ticket you can put a link to an external bug in someone else's bugtracker, and Malone keeps track of it, and mostly does the right thing. So Ubuntu can relate their bugs to - for example - kernel bugs recorded in bugzilla.kernel.org. But that's a disgression. I'm not sure how well Malone fits your usage patterns, or how stable it is. cheers, m -- [EMAIL PROTECTED] [EMAIL PROTECTED] -- School Server Architect - ask interesting questions - don't get distracted with shiny stuff - working code first - http://wiki.laptop.org/go/User:Martinlanghoff _______________________________________________ Server-devel mailing list [email protected] http://lists.laptop.org/listinfo/server-devel
