On Fri, Nov 14, 2008 at 2:10 PM, Bill Bogstad <[EMAIL PROTECTED]> wrote: > I guess I need to make myself more clear. I'm not telling developers > not to be involved in support mailing lists. > Nor am I suggesting that users shouldn't be allowed to "drink from the > development firehose" if they desire.
I understand your intentions and I think they are good. However, we've had some good long years of working the social groups that either make positive open source communities blossom or get fragmented in a thousand flamefesting factions. > No, it's about forcing people to wade through email that won't help > them and will always be irrelevant to them just so they can get their > questions answered. You don't have to read every thread. As long as we use good subject lines for our emails, this will self-regulate quite well. > So why is it that so many free software projects end up with separate > user and developer mailing lists? And ensuing unproductive divides. It's not a good look -- Debian (a project I love) is one of the most jarring examples of this. The most productive communities are split on /topic/. See the split in the linux kernel lists, the split of the forums in moodle.org -- both projects having leaders that know a lot about healthy (albeit boisterous at times) communities. Similar proposals for list splits are sometimes made on the [EMAIL PROTECTED] list, and they are turned down too. The discussion there is quite informative too. So consider it a bit of social engineering if you want :-) One thing to note is that deployment teams can opt to request support via private channels -- which is a tradeoff. I do hope to get their key engineers on the list. Everyone else, I'll help them if they can cope with the noisy server-devel as it is. Life is tough sometimes! cheers, m -- [EMAIL PROTECTED] -- School Server Architect - ask interesting questions - don't get distracted with shiny stuff - working code first - http://wiki.laptop.org/go/User:Martinlanghoff _______________________________________________ Server-devel mailing list [email protected] http://lists.laptop.org/listinfo/server-devel
