I finally talked to pacbell about setting up an smtp relay and their support folks can't help. I got bounced around between sbc and 1-888-web-host. Finally the web host people suggested that that pacbell configure the reverse DNS properly. I hope that will solve the problem.
Hammad. -----Original Message----- From: Noel J. Bergman [mailto:[EMAIL PROTECTED] Sent: Tuesday, December 23, 2003 4:27 PM To: James Users List Subject: RE: HELP! Some outgoing emails disappearing.... Hammad Sophie wrote: > > > what you are suggesting is that I've setup the mail server to be > > > mail.mydomain.com at ip x.x.x.y. When smtp2.scudc.scu.edu checks > > > x.x.x.y it gets adsl.blah.pacbell.net and thus rejects? > Yes. And also quite possibly it is rejecting you a priori because you > are sending from a DHCP pool. > The address that we've assigned our mail server is a static one. Pacbell > gives us 4-5 static addresses which have been registered with DNS to point > to our mail server. Ah, OK. I saw adsl and made a false assumption. I just checked your IP against OpenRBL, and none of the lists appear to be confused regarding your IP address' status. You could contact the mail administrator at that institution to ask if there is a problem. As noted, a reverse DNS does not match the domain of the HELO name you are using, and that might be blocked by them. > > You should find out from pacbell.net which SMTP server you should > > be using, and just set that into the <gateway> element. > What I understand from your response is that I only need to change the > gateway element in the config file. Users will still use the currently > configured smtp server in outlook etc. as mail.mydomain.com? Yes. And then you would use pacbell as a relay. You might not need to do it, but that is probably the quickest way to get any DNS related issue(s) resolved. > I'm using smtp authRequired and have disabled remoteAddrNotInNetwork > Will changing the gateway require changing any of these other settings? No. > The problem is I never get a failure message. For all I know, the email > went through when in reality it never does... :( Ever? It could take a couple of days for James to give up. --- Noel --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
