I encountered this problem tonight, and have opened up a JIRA issue to track this
problem: http://nagoya.apache.org/jira/browse/JAMES-254
Unfortunately, I reset the server before checking the state. I did review the logs,
and I have a few ideas about what might be causing it, but there wasn't sufficient
information in the logs to be conclusive. I am making some changes to the logging, so
that exceptions that terminate the connection are logged at ERROR instead of DEBUG
level.
Some of you have apparently been encountering this problem all-too-frequently, and
already have DEBUG enabled for the SMTPHandler. What I'd like for you to do is check
the smtpserver log to see if you have a bunch of messages of the form:
$DATE ERROR smtpserver: SMTP Connection has idled out.
but without a subsequent exception, which might be of the form:
$DATE DEBUG smtpserver: Socket to $remoteHost ($remoteIP) timeout.
Also, if the connection log says that you are maxed, and netstat --inet does not show
that many connections, do a KILL -3 on the james process so that we can get a thread
dump, before you restart James.
Right now I am letting a connection idle out before the HELO to see what it does. If
that works properly, I'll let it idle out after the HELO, and will walk my way through
until I reproduce the problem.
--- Noel
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