I wrote to the list because this seems to be a java related error affecting
several different systems - and thought that this group might have some
suggestions and/or ideas for fixing this problem.
I apologize if this is an exclusive list for JAMES Users only.


Stefano Bagnara-2 wrote:
> 
> Rosalind ha scritto:
>> Stefano
>> 
>> The email address referenced - [EMAIL PROTECTED] is a "real" email
>> address and messages reach that address when sending from the Exchange
>> Client but not when sending email via the Remedy Email Engine - which is
>> set
>> to use POP3.
>> No the James server is not involved.
> 
> I'm confused, why did you write to this list?
> You should probably write to the email engine support...
> 
> Stefano
> 
>> com.remedy.arsys.emaildaemon.SenderModule = the email engine being used
>> Remedy's Email Engine
>> STMP Server is Exchange2003
>> 
>> 
>> 
>> Stefano Bagnara-2 wrote:
>>> Rosalind ha scritto:
>>>> Is there a solution to this problem?
>>>> This exact issue is occuring with only ONE email address - all other
>>>> email
>>>> passes through the system with no problem.  It has become CRITICAL -
>>>> any
>>>> ideas - suggestions - workarounds?
>>> Probably the email address does not exists for real and this is the
>>> right error.
>>>
>>> Can you tell us:
>>> 1) What JAMES Server version are you using
>>> 2) What is com.remedy.arsys.emaildaemon.SenderModule and what does.
>>> JAMES does not seems to be involved here.
>>> 3) What server is the smtp client connecting to (so we can check who is
>>> replying 550 5.1.1 and if it is correct.
>>>
>>> Stefano
>>>
>>>> Message partially delivered;
>>>>   nested exception is:
>>>>    class javax.mail.SendFailedException: 550 5.1.1
>>>> <[EMAIL PROTECTED]>... 
>>>> User unknown
>>>> javax.mail.SendFailedException: Message partially delivered;
>>>>   nested exception is:
>>>>    class javax.mail.SendFailedException: 550 5.1.1
>>>> <[EMAIL PROTECTED]>... 
>>>> User unknown
>>>>    at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:338)
>>>> at 
>>>> com.remedy.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:74)
>>>>    at 
>>>> com.remedy.arsys.emaildaemon.CreatorModule.createMessage(CreatorModule.java:1489)
>>>>    at
>>>> com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:360)
>>>>    at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
>>>> at java.lang.Thread.run(Unknown Source)
>>>>
>>>>
>>>>
>>>> Thanks
>>>> Rosalind
> 
> 
> 
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