John Rose ha scritto: > We are running James 2.3.1 on a Windows 2003 server. The email interfaces > with our Apache Tomcat application where the emails coming in thru the > James server get posted to a user's mailbox in our application. > > There are several complaints coming in from our users indicating email > that they send from their external or outside email network to the their > email address within our application get rejected with an relay-denied > error. This is happening sporadically. Not all emails get rejected. Some > days email goes through into our application fine, other days it gets > rejected. Here is an example of the message being received by the user's > external email system: > > Your message did not reach some or all of the intended recipients. > Subject: FW: Our Ref.: xxxxxxx/xxxxx - Your Ref.: yyyy/yyyyyy > Sent: 10/12/2007 9:27 AM > The following recipient(s) could not be reached: > [EMAIL PROTECTED] on 10/12/2007 9:27 AM > There was a SMTP communication problem with the recipient's > email server. Please contact your system administrator. > <netmail.nnnnnn.com #5.5.0 smtp;554 < > [EMAIL PROTECTED]>: Relay access denied>
This is not an error from JAMES Server. JAMES Server never use that error format. So you probably have a misconfigured DNS or anyway the mail land a bad mailserver before JAMES Server. Stefano > Another example from another client of ours: > > The following message to <[EMAIL PROTECTED]> was > undeliverable. > The reason for the problem: > 5.1.0 - Unknown address error 554-'<[EMAIL PROTECTED]>: > Relay access denied' > Here is what I think is the relevant section of the config.xml settings > (replaced our actual ip address with 33.55.77....): > > <!-- If you are using this matcher/mailet you will probably want to --> > <!-- update the configuration to include your own > network/addresses. The --> > <!-- matcher can be configured with a comma separated list of IP > addresses --> > <!-- wildcarded IP subnets, and wildcarded hostname subnets. --> > <!-- e.g. "RemoteAddrNotInNetwork=127.0.0.1, abc.de.*, > 192.168.0.*" --> > <!-- --> > <!-- If you are using SMTP authentication then you can (and > generally --> > <!-- should) disable this matcher/mailet pair. --> > <mailet match="RemoteAddrNotInNetwork=127.0.0.1,33.55.77.*" > class="Null"> > <processor> relay-denied </processor> > <notice>550 - Requested action not taken: relaying > denied</notice> > </mailet> > Any assistance would be greatly appreciated. Just don't know why a given > client can get emails to our application fine and on other days the email > gets rejected. > > Thank you. > > John Rose --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
