On Nov 29, 2007 9:34 AM, Andoni OConchubhair <[EMAIL PROTECTED]> wrote:
> Hi,
>
> I have a need for a categorisation engine for mails coming into my
> company to be routed to different queues. I know James has a Baysian
> analysis tool for filtering spam but is there any way I could use/train
> it to filter into more than just "Yes" and "No". Could I train it to
> categorise my emails into 5 or 6 different categories and then tag them.
>
> If I could have the mails arriving in my email application with a tag,
> be it a header or a subject line tag of some sort I could then place
> them in queues for the relevant person to work on.
>
> Please let me know if this exists for James at the moment.

Unfortunately not. But if you (or someone else) want to get your feet
wet and implement something like this, that would be incredibly great.
It is on my secret wishlist for a long time!
I would also support you in getting this into James, though I can't
help implementing the core algorithm.
The approach is described here
http://www.joelonsoftware.com/articles/FogBugzII.html and there is a
paper linked inside this text with more.

  Bernd

---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]

Reply via email to