Marc Chamberlin ha scritto:
I searched around for this answer but could not find any documentation so decided to join this forum and ask... I see that James does a lot of logging to various log files, but as an administrator I cannot find any info on how to really use the information stored within them. Is there such an administrator guide somewhere that explains the model of how the log files relate to the model of how James is organized?

Unfortunately there is no info.
You simply find one logfile for each of our components.

So you have a logfile for the smtpserver (incoming mail), one for the spoolmanager (spooling), one for the mailets (including remotedelivery).

To clarify my needs, for example, how can I determine if one of my users has had his/her email account compromised by a spammer who is now using that account to send out spam? How do I trace the reception of an email by the server and its disposition of that email, in particular how do I trace whether James is relaying or forwarding email that it shouldn't be doing?

There is no easy way to do that.
You can enable debug mode for the spoolmanager and this will tell you a detailed log of each steps each mail do inside james, but this is a lot of informations and is not easy to find out answer to the above questions.

Users sometimes complain to me that they did not receive a particular email. How does one go about verifying whether James did indeed receive such an email and whether the user retrieved it or not... I know I can look in the mail repositories and search them but if the user is not leaving their email on the server that approach will not work.

I usually start looking in smtpserver logs to see what identifier has been assigned by james to that mail (search for sender/recipients/time in that log), then I grep that identifier in other logs. Unfortunately some log contains the Message-Id while other contains the James-Mail-Name, so you have to find out the link between the 2 (don't remember how, now)

Stefano


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