Hi Norman,

Thanks for the response I can see the duplicate emails in
smtpserver-2010-07-16-00-00.log.
I assume that means I'm receiving them many times via SMTP.

The client is saying from their logs they can see they only sent it once to
James.

Maybe in the SMTP handshaking, it's failing and then re-sending to James
which is creating many emails?
Is there a configuration option that we can set in the James configuration
file, to ensure this can't happen?

Is there any other explanation? Has anyone else had a similar experience?

thanks

-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Norman Maurer
Sent: 16 July 2010 06:29 PM
To: James Users List
Subject: Re: email re-retries

Is the email received via smtp many times or only one time ? You can
see this when checking the smtpserver.log

Bye,
Norman


2010/7/16 Hillel <[email protected]>:
> Hi,
>
>
>
> We are using JAMES 2.3.2 stable release.
>
> We have a problem that when we receive one email for a user, James sends
to
> the user the same email many times.
>
>
>
> It could be that in communicating with James the SMTP connection fails and
> the email is sent again and again to James and it keeps failing until
> finally the email is properly received?  How do we prevent this?
>
>
>
> thanks
>
>

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