2011/4/18 USHAKOV, Sergey <[email protected]>:
> Hi all,
>
> while running JAMES in semi-production mode and using it as an outbound SMTP
> server, I occasionally get strange bounces like the one quoted below. A
> second or third attempt to send out the same mail usually succeeds.
>
> The first line suggests that it may be some DNS problem. My shallow guess is
> that it may be due to a local DNS server failure to respond in timely
> manner.
>
> If yes, are there any settings that might allow for longer timeouts on DNS
> requests?
>
> My "dnsservice.xml" looks nothing fancy, but is also appended below, to be
> on the safe side...

"550 rejected: Unknown recipient" is an SMTP error received from the
remote server (10.1.1.17).

The bounce has been created by "srv3.office.chemitech.ru" while
talking to "10.1.1.17".
Now you should try to understand why srv3.office.chemitech.ru was
talking to 10.1.1.17 in order to deliver a mail for @james.apache.org:
- Are you using a gateway in remote delivery?
- what OS do you run?
- Can you try a "ping james.apache.org" from that machine? and "ping
james.apache.org." (note it ends with a dot)?
- If you're on linux can you paste the content of /etc/resolv.conf and
/etc/hosts ?
- Is "srv3.office.chemitech.ru" the james server?
- What is 10.1.1.17 ?

Stefano

> Thanks and best regards,
> Sergey
>
> -------
> Reporting-MTA: dns; srv3.office.chemitech.ru.
> Received-From-MTA: dns; 10.1.1.17
>
> Final-Recipient: rfc822; [email protected]
> Action: failed
> Status: 550 rejected: Unknown recipient
> Diagnostic-Code: smtp; 550 rejected: Unknown recipient
> Last-Attempt-Date: Mon, 18 Apr 2011 14:45:59 +0400 (MSD)
> -------
> <dnsservice>
>   <servers>
>     <server>10.1.1.3</server>
>     <server>10.1.1.2</server>
>   </servers>
>   <autodiscover>false</autodiscover>
>   <authoritative>false</authoritative>
>   <maxcachesize>50000</maxcachesize>
> </dnsservice>
>
>
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