Hi Eric,

Thanks for responding. you are back, which is good news for James
community.

That is the full stack track I got after enable imap.debug.


*wrong password?wrongly cased password?*

I did couple of things to validate wrong password (or) wrong case password
may not be the reason:

1) Manually updated password with james-cli.bat
2) Reverse hashed Password from James users table and that is exact match
with what user entering

Any other thoughts?

Thanks for your time and help!


On Tue, Aug 12, 2014 at 11:45 AM, Eric Charles <e...@apache.org> wrote:

> wrong password?
> wrongly cased password?
> can you paste the rest of the stacktrace (if any)?
>
> On 08/12/2014 05:34 AM, Girivaraprasad Nambari wrote:
> > Hi Team,
> >
> > Out of all users we have, only one user having authentication issue with
> > following debug trace. Can someone please help me with how I can solve
> > this? Thanks for your time and help!
> >
> > DEBUG: JavaMail version 1.4.7
> > DEBUG: URL jar:file:/lib/imap.jar!/META-INF/javamail.providers
> > DEBUG: successfully loaded resource:
> > jar:file:/lib/imap.jar!/META-INF/javamail.providers
> > DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
> > DEBUG: Tables of loaded providers
> > DEBUG: Providers Listed By Class Name:
> >
> {com.sun.mail.smtp.SMTPSSLTransport=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Oracle],
> >
> com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Oracle],
> >
> com.sun.mail.imap.IMAPSSLStore=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Oracle],
> >
> com.sun.mail.pop3.POP3SSLStore=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Oracle],
> >
> com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Oracle],
> >
> com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Oracle]}
> > DEBUG: Providers Listed By Protocol:
> >
> {imaps=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Oracle],
> > imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Oracle],
> >
> smtps=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Oracle],
> > pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Oracle],
> >
> pop3s=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Oracle],
> >
> smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Oracle]}
> > DEBUG: successfully loaded resource:
> /META-INF/javamail.default.address.map
> > DEBUG: getProvider() returning
> > javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Oracle]
> > DEBUG IMAP: mail.imap.fetchsize: 16384
> > DEBUG IMAP: mail.imap.ignorebodystructuresize: false
> > DEBUG IMAP: mail.imap.statuscachetimeout: 1000
> > DEBUG IMAP: mail.imap.appendbuffersize: -1
> > DEBUG IMAP: mail.imap.minidletime: 10
> > DEBUG IMAP: protocolConnect returning false, host=imap.mailserver.com,
> > user=authorizeduser, password=<null>
> > DEBUG IMAP: trying to connect to host "imap.mailserver.com", port 143,
> > isSSL false
> > * OK JAMES IMAP4rev1 Server  Server WIN-64F7SVGJL3I is ready.
> > A0 CAPABILITY
> > * CAPABILITY SASL-IR IDLE LITERAL+ AUTH=PLAIN CONDSTORE ESEARCH CHILDREN
> > UIDPLUS UNSELECT WITHIN ENABLE I18NLEVEL=1 SEARCHRES IMAP4rev1 NAMESPACE
> > QRESYNC
> > A0 OK CAPABILITY completed.
> > DEBUG IMAP: AUTH: PLAIN
> > DEBUG IMAP: protocolConnect login, host=imap.mailserver.com, user=
> > usern...@mailserver.com, password=<non-null>
> > DEBUG IMAP: AUTHENTICATE PLAIN command trace suppressed
> > DEBUG IMAP: AUTHENTICATE PLAIN command result: A1 NO AUTHENTICATE failed.
> > Authentication failed.
> > javax.mail.AuthenticationFailedException: AUTHENTICATE failed.
> > Authentication failed.
> >         at
> com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:661)
> >         at javax.mail.Service.connect(Service.java:317)
> >         at javax.mail.Service.connect(Service.java:176)
> >         at javax.mail.Service.connect(Service.java:125)
> >         at mailreaderservice.MailReader$1.run(MailReader.java:121)
> >         at
> > java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
> >         at
> java.util.concurrent.FutureTask.runAndReset(FutureTask.java:304)
> >         at
> >
> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:178)
> >         at
> >
> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
> >         at
> >
> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
> >         at
> >
> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
> >         at java.lang.Thread.run(Thread.java:744)
> >
>
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