I threw the switch this evening to fully move to my new upgraded 3.4
server. Basically, I just changed the IP address of the domain name for
my mail server. I did a bunch of testing on several accounts using
Thunderbird. Everything seems to be working. But then I get a phone
call from a client that says all of his mail disappeared from his
iPhone. I checked my iPhone and, yep, it's all gone from my iPhone on
all of my different accounts except the new mail that has come in during
the last few hours since moving to the new server. No errors or
messages. Just when I go to a folder it briefly shows the email list,
which then disappears and is replaced with a "No Mail" message.
Fortunately, it's not deleting it from the server. All mail is still
there when I go to Tbird.
Is this some kind of 'security' thing that Apple has created to remove
all mail from the app if the server IP address changes? If so, I'm not
impressed with their thought process. I figure I'm going to start
hearing it from other clients tomorrow. I'm about to delete an account
on my iPhone and recreate it and see if loads all of the mail.
Just wondering if anyone else has encountered this and if there is
anything to tell clients.
Thx
Jerry
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