Hello Mark Disclaimer: long outdated code, with a long removed component....
That put aside, a minor file corruption escalating into a complete outage for all users is the kind of examples of why the MailDir implementation of James had been removed. We do not have scripts to audit / fix the James maildir storage. I'd be you I'd : - 1/ backup everything - 2/ backup the postmaster user folder separatly too - 3/ RM the postmaster folder This one is likely corrupted, removing it might restore access to all users... - 4/ Maybe try to patch the maildir format for postmaster and add it back OR recreate all its folders then COPY the mails back to it.... - 5/ once the storm is over, consider an upgrade for James. I would happily help you... Good luck, Best regards, Benoit -- Best regards, Benoit TELLIER General manager of Linagora VIETNAM. Product owner for Team-Mail product. Chairman of the Apache James project. Mail: btell...@linagora.com Tel: (0033) 6 77 26 04 58 (WhatsApp, Signal) On Sep 7, 2024 11:55 PM, from Marc Chamberlin Hello, It's been awhile since I was last on this list looking for an answer to a problem! That's because my Apache James 3.4 server has been running well enough for quite awhile. But yesterday it suddenly failed and I need help to find a fix/solution. I first noticed this problem when all users, myself included, started getting errors such as what Thunderbird reports when attempting to fetch email from the imap server - > The current operation on '<account folder' did not succeed. The mail > server for account marc@<mydomainname>.com responded: SELECT failed. > No such mailbox. Since this is happening on both Windows and Linux > systems, that places my suspicions on the James server itself. > Looking at the James wrapper.log file I see this error and stack walkback occurring and repeating a lot - > INFO | jvm 1 | 2024/09/07 13:59:29 | 2024-09-07 13:59:29,951 ERROR | > org.apache.james.imap.processor.fetch.FetchProcessor | Fetch failed > for mailbox 80f33e00-bf03-4de7-b9b5-a55c5c73262f and sequence-set > [IdRange ( 1->9223372036854775807 )] INFO | jvm 1 | 2024/09/07 > 13:59:29 | > org.apache.james.mailbox.exception.MailboxNotFoundException: > #private:Postmaster@<mydomain>.com:INBOX can not be found INFO | jvm 1 > | 2024/09/07 13:59:29 | at > org.apache.james.mailbox.maildir.MaildirStore.loadMailbox(MaildirStore.java:118) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.mailbox.maildir.mail.MaildirMailboxMapper.visitUsersForMailboxList(MaildirMailboxMapper.java:287) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.mailbox.maildir.mail.MaildirMailboxMapper.list(MaildirMailboxMapper.java:256) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.mailbox.maildir.mail.MaildirMailboxMapper.findMailboxById(MaildirMailboxMapper.java:115) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.mailbox.store.StoreMailboxManager.getMailbox(StoreMailboxManager.java:291) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.SelectedMailboxImpl.getPath(SelectedMailboxImpl.java:148) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.AbstractMailboxProcessor.getSelectedMailbox(AbstractMailboxProcessor.java:414) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.fetch.FetchProcessor.doProcess(FetchProcessor.java:75) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.fetch.FetchProcessor.doProcess(FetchProcessor.java:58) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.AbstractMailboxProcessor.doProcess(AbstractMailboxProcessor.java:110) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.AbstractMailboxProcessor.process(AbstractMailboxProcessor.java:97) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.AbstractMailboxProcessor.doProcess(AbstractMailboxProcessor.java:89) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.AbstractMailboxProcessor.doProcess(AbstractMailboxProcessor.java:71) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:57) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:66) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:66) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:66) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:66) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:66) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:66) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:66) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:66) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:66) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:66) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:66) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:66) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imap.processor.base.AbstractChainedProcessor.process(AbstractChainedProcessor.java:66) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.apache.james.imapserver.netty.ImapChannelUpstreamHandler.messageReceived(ImapChannelUpstreamHandler.java:196) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.jboss.netty.channel.SimpleChannelUpstreamHandler.handleUpstream(SimpleChannelUpstreamHandler.java:70) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.jboss.netty.channel.DefaultChannelPipeline.sendUpstream(DefaultChannelPipeline.java:564) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.jboss.netty.channel.DefaultChannelPipeline$DefaultChannelHandlerContext.sendUpstream(DefaultChannelPipeline.java:791) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.jboss.netty.channel.Channels.fireMessageReceived(Channels.java:296) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.jboss.netty.handler.codec.frame.FrameDecoder.unfoldAndFireMessageReceived(FrameDecoder.java:462) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.jboss.netty.handler.codec.frame.FrameDecoder.callDecode(FrameDecoder.java:443) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.jboss.netty.handler.codec.frame.FrameDecoder.messageReceived(FrameDecoder.java:303) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.jboss.netty.channel.SimpleChannelUpstreamHandler.handleUpstream(SimpleChannelUpstreamHandler.java:70) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.jboss.netty.channel.DefaultChannelPipeline.sendUpstream(DefaultChannelPipeline.java:564) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.jboss.netty.channel.DefaultChannelPipeline$DefaultChannelHandlerContext.sendUpstream(DefaultChannelPipeline.java:791) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.jboss.netty.handler.execution.ChannelUpstreamEventRunnable.doRun(ChannelUpstreamEventRunnable.java:43) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.jboss.netty.handler.execution.ChannelEventRunnable.run(ChannelEventRunnable.java:67) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > org.jboss.netty.handler.execution.OrderedMemoryAwareThreadPoolExecutor$ChildExecutor.run(OrderedMemoryAwareThreadPoolExecutor.java:314) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) > INFO | jvm 1 | 2024/09/07 13:59:29 | at > java.base/java.lang.Thread.run(Thread.java:829) INFO | jvm 1 | > 2024/09/07 13:59:29 | 2024-09-07 13:59:29,954 INFO | > org.apache.james.metrics.logger.DefaultMetricFactory | Time spent in > IMAP-FETCH: 525 ms. INFO | jvm 1 | 2024/09/07 13:59:32 | 2024-09-07 > 13:59:32,060 INFO | > org.apache.james.metrics.logger.DefaultMetricFactory | Time spent in > IMAP-IDLE: 2 ms. Looking at the mail storage on the disk, I think the directory for Postmaster is messed up - > quasar:~ #ls > /mail/apache-james/var/store/maildir/<mydomain>.com/Postmaster .Sent All the other storage directories for different accounts have a different set of files (but all similar to each other) This Postmaster directory seems to be missing a lot of stuff. I did run fsck.ext4 checks on the partition holding all of the mail files and it didn't find anything wrong. So how do I fix this so that the James server will be a happy camper again and fetch emails from the imap server? Is there a way to manually fix this or a script perhaps that will reconstruct damaged mail store directories? Thanks in advance for your time and help! Marc..
