>From Travis' comments it looks like Microsoft didn't build debug symbols for >some reason and they are not included in the released version of UR4.
Our advice is to tell customers not to install it if they haven't already and wait for Microsoft to release an updated version that does include the debug symbols If customers have already installed it, leave it there and wait for Microsoft to tell them what to do Nothing should be broken, it's just that Microsoft cannot attach a debugger to look into the execution and identify problems. >From the blog post, Microsoft has identified that this is an issue and appears >to be working on an updated version to release. Thanks, ________________________________ Mark Mears [email protected]<mailto:[email protected]%0d> Phone: (757) 945-2651 [cid:[email protected]]<http://www.cireson.com/> [cid:[email protected]]<http://twitter.com/teamcireson> Check out our System Center App Store: www.cireson.com/app-store ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Mark Mears Sent: Wednesday, October 23, 2013 9:49 AM To: [email protected] Subject: RE: [servman] Service Manager 2012SP1 UR4: Availability I can check that. Thanks, ________________________________ Mark Mears [email protected]<mailto:[email protected]%0d> Phone: (757) 945-2651 [cid:[email protected]]<http://www.cireson.com/> [cid:[email protected]]<http://twitter.com/teamcireson> Check out our System Center App Store: www.cireson.com/app-store ________________________________ From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Rod Trent Sent: Wednesday, October 23, 2013 9:48 AM To: [email protected]<mailto:[email protected]> Subject: RE: [servman] Service Manager 2012SP1 UR4: Availability Maybe Travis still has the Batphone? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Mark Mears Sent: Wednesday, October 23, 2013 10:38 AM To: [email protected]<mailto:[email protected]> Subject: RE: [servman] Service Manager 2012SP1 UR4: Availability I think from the Microsoft perspective it isn't broken, just limits the support they are able to offer. That said, I'm not able to speak for Microsoft, someone from the Product Team should comment. Thanks, ________________________________ Mark Mears [email protected]<mailto:[email protected]%0d> Phone: (757) 945-2651 [cid:[email protected]]<http://www.cireson.com/> [cid:[email protected]]<http://twitter.com/teamcireson> Check out our System Center App Store: www.cireson.com/app-store ________________________________ From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Rod Trent Sent: Wednesday, October 23, 2013 8:39 AM To: [email protected]<mailto:[email protected]> Subject: RE: [servman] Service Manager 2012SP1 UR4: Availability BIG questions are: 1. What if customers already installed it? 2. Will the updated one just be installed over top of the initial release? 3. Should customers uninstall it? 4. Is anything actually broken if customers have already installed it? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Mark Mears Sent: Wednesday, October 23, 2013 9:08 AM To: [email protected]<mailto:[email protected]> Subject: [servman] Service Manager 2012SP1 UR4: Availability Importance: High Please read this post from the System Center Engineering Blog BEFORE implementing Service Manager 2012SP1 UR4. http://blogs.technet.com/b/servicemanager/archive/2013/10/22/service-manager-2012sp1-ur4-availability.aspx Thanks, ________________________________ Mark Mears [email protected]<mailto:[email protected]%0d> Phone: (757) 945-2651 [cid:[email protected]]<http://www.cireson.com/> [cid:[email protected]]<http://twitter.com/teamcireson> Check out our System Center App Store: www.cireson.com/app-store ________________________________
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