>From Travis' comments it looks like Microsoft didn't build debug symbols for 
>some reason and they are not included in the released version of UR4.

Our advice is to tell customers not to install it if they haven't already and 
wait for Microsoft to release an updated version that does include the debug 
symbols

If customers have already installed it, leave it there and wait for Microsoft 
to tell them what to do

Nothing should be broken, it's just that Microsoft cannot attach a debugger to 
look into the execution and identify problems.

>From the blog post, Microsoft has identified that this is an issue and appears 
>to be working on an updated version to release.


Thanks,
________________________________


Mark Mears
[email protected]<mailto:[email protected]%0d>
Phone: (757) 945-2651


[cid:[email protected]]<http://www.cireson.com/>


[cid:[email protected]]<http://twitter.com/teamcireson>  Check out 
our System Center App Store: www.cireson.com/app-store


________________________________



From: [email protected] [mailto:[email protected]] On 
Behalf Of Mark Mears
Sent: Wednesday, October 23, 2013 9:49 AM
To: [email protected]
Subject: RE: [servman] Service Manager 2012SP1 UR4: Availability

I can check that.

Thanks,
________________________________


Mark Mears
[email protected]<mailto:[email protected]%0d>
Phone: (757) 945-2651


[cid:[email protected]]<http://www.cireson.com/>


[cid:[email protected]]<http://twitter.com/teamcireson>  Check out 
our System Center App Store: www.cireson.com/app-store


________________________________



From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Rod Trent
Sent: Wednesday, October 23, 2013 9:48 AM
To: [email protected]<mailto:[email protected]>
Subject: RE: [servman] Service Manager 2012SP1 UR4: Availability

Maybe Travis still has the Batphone?

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Mark Mears
Sent: Wednesday, October 23, 2013 10:38 AM
To: [email protected]<mailto:[email protected]>
Subject: RE: [servman] Service Manager 2012SP1 UR4: Availability

I think from the Microsoft perspective it isn't broken, just limits the support 
they are able to offer.

That said, I'm not able to speak for Microsoft, someone from the Product Team 
should comment.

Thanks,
________________________________


Mark Mears
[email protected]<mailto:[email protected]%0d>
Phone: (757) 945-2651


[cid:[email protected]]<http://www.cireson.com/>


[cid:[email protected]]<http://twitter.com/teamcireson>  Check out 
our System Center App Store: www.cireson.com/app-store


________________________________



From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Rod Trent
Sent: Wednesday, October 23, 2013 8:39 AM
To: [email protected]<mailto:[email protected]>
Subject: RE: [servman] Service Manager 2012SP1 UR4: Availability

BIG questions are:


1.       What if customers already installed it?

2.       Will the updated one just be installed over top of the initial release?

3.       Should customers uninstall it?

4.       Is anything actually broken if customers have already installed it?

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Mark Mears
Sent: Wednesday, October 23, 2013 9:08 AM
To: [email protected]<mailto:[email protected]>
Subject: [servman] Service Manager 2012SP1 UR4: Availability
Importance: High

Please read this post from the System Center Engineering Blog BEFORE 
implementing Service Manager 2012SP1 UR4.
http://blogs.technet.com/b/servicemanager/archive/2013/10/22/service-manager-2012sp1-ur4-availability.aspx

Thanks,
________________________________


Mark Mears
[email protected]<mailto:[email protected]%0d>
Phone: (757) 945-2651


[cid:[email protected]]<http://www.cireson.com/>


[cid:[email protected]]<http://twitter.com/teamcireson>  Check out 
our System Center App Store: www.cireson.com/app-store


________________________________




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