I am hoping someone can share their experience with using Provance Software Asset Management in Service Manager. We recently went from having about 6 titles in our software asset management in Provance to > 340. Ever since we have added all of these titles our Service Manager system has been sluggish and unstable. As usual it is hard to say definitively whether our sluggish system is definitively tied to the increase in software titles. The one thing that I have been able to confirm is that this has resulted in our grooming workflows going from running in around 15 minutes to taking many hours, sometimes running into mid-morning of our workday. This is caused because Provance's best fit licensing algorithm is creating 40000+ objects per night that then have to get groomed out. Provance has confirmed this and they say they will fix this in the next major release. It is not fixed in the most recent release, Provance CU4. Unless I come up with something in the next couple of days I am probably going to have to dump these software titles from my system to see if I can get performance back to normal.
Has anyone else added a lot of software title's into Provance Software Asset Management? If so, have you had any issues? If you had any issues did you figure out something to mitigate the issue? I appreciate any input that anyone could provide. Thanks, Dow Presley Exterran
