Yeah we currently export the attachments out of the SM database so I am not concerned about that. Whenever a request is closed, or resolved the powershell script exports the attachments.
Just looking for the history of the attachments so I can add that to a report and just direct them to the network drive where the files are stored so they can get it themselves. Thanks, Rob Castaneda From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of christopher.catl...@us.sogeti.com Sent: Friday, February 14, 2014 9:29 AM To: servman@lists.myitforum.com Subject: [servman] RE: History of attachments in DW I haven't checked with 2012R2 yet, but as of 2012 SCSM did NOT move the attachment to the DW.... It's the only Glaring Issue from using the product in companies that have regulatory compliance to meet. A few guys have come up with creative ways around the issue, but having to export all attachments to a sharepoint site, and link to them in SCSM is not a good solution IMHO. Christopher Catlett Consultant | Detroit [MCTS_2013_small] Sogeti USA Office 248-876-9738 |Fax 877.406.9647 26957 Northwestern Highway, Suite 130, Southfield, MI 48033-8456 www.us.sogeti.com<http://www.us.sogeti.com/> From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Rob Castaneda Sent: Friday, February 14, 2014 10:05 AM To: servman@lists.myitforum.com<mailto:servman@lists.myitforum.com> Subject: [servman] History of attachments in DW * Just wondering if the history of the attachments for incidents and change requests are carried over to the data warehouse? Like a list of what the calls had on the SM database for the incident or change request. * If so how or what would I use to show that when creating a report using report builder? Thanks, Rob
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