I'll check on it. Meanwhile, would you please file a bug report at
dev.plone.org/plone, specifying all possible detail?

On Mon, Jan 3, 2011 at 8:56 PM, rbrewer <[email protected]> wrote:

>
> I recently upgraded our Plone 3.0.5 site to Plone 4.0.2, running on Mac OS
> X
> Server 10.6 (using the Mac OS X binary installer, not the Unified
> installer), and I am running into a problem.
>
> The installation went OK, and the site is up, but all images on the site
> that need scaling are not displayed, apparently due to Plone being unable
> to
> find the _imaging C library. Here is a representative entry from the log:
>
> 2011-01-03T15:37:48 ERROR root could not scale ImageField "image" of
> http://csdl.ics.hawaii.edu/Plone/images-1/RobertBrewer.jpg
> Traceback (most recent call last):
>  File
>
> "/Applications/Plone/buildout-cache/eggs/plone.app.imaging-1.0-py2.6.egg/plone/app/imaging/traverse.py",
> line 73, in createScale
>    imgdata, format = field.scale(data, width, height)
>  File
>
> "/Applications/Plone/buildout-cache/eggs/Products.Archetypes-1.6.4-py2.6.egg/Products/Archetypes/Field.py",
> line 2492, in scale
>    image.save(thumbnail_file, format, quality=self.pil_quality)
>  File
>
> "/Applications/Plone/buildout-cache/eggs/PIL-1.1.6-py2.6-macosx-10.4-x86_64.egg/PIL/Image.py",
> line 1372, in save
>    self.load()
>  File
>
> "/Applications/Plone/buildout-cache/eggs/PIL-1.1.6-py2.6-macosx-10.4-x86_64.egg/PIL/ImageFile.py",
> line 155, in load
>    self.load_prepare()
>  File
>
> "/Applications/Plone/buildout-cache/eggs/PIL-1.1.6-py2.6-macosx-10.4-x86_64.egg/PIL/ImageFile.py",
> line 223, in load_prepare
>    self.im = Image.core.new(self.mode, self.size)
>  File
> "/Applications/Plone/buildout-cache/eggs/PIL-1.1.6-py2.6-macosx-10.4-x86_
> 64.egg/PIL/Image.py", line 36, in __getattr__
>    raise ImportError("The _imaging C module is not installed")ImportError:
> The _imaging C module is not installed
>
> I've spent a couple hours Googling on this, and while I have found a fair
> amount of discussion of PIL-related problems, I haven't found any
> satisfactory solution. The _imaging.so library is present in the
>
> /Applications/Plone/buildout-cache/eggs/PIL-1.1.6-py2.6-macosx-10.4-x86_64.egg
> directory, but Plone is not finding it for some reason. I have tried to
> modify the LD_LIBRARY_PATH manually in buildout.cfg (as suggested in some
> mailing list threads I found, see links below), but that doesn't seem to
> help, and is a bit of a slimey hack anyway.
>
>
> http://collective-docs.plone.org/tutorials/buildout/additional.html#setting-ld-library-path
>
> http://web.archiveorange.com/archive/v/FPm17R3yY4VWT4bbsexe
>
> I'm finding this all somewhat surprising, since I used the native
> installer,
> which I assumed would set everything up for me.
>
> Does anyone know what I can do to fix this? Is this an issue with the Mac
> installer? I'm fairly knowledgeable wrt Mac OS X and Unix, but I'm
> basically
> a Plone newbie.
>
> Mahalo!
> --
> View this message in context:
> http://plone.293351.n2.nabble.com/imaging-so-not-found-tp5887646p5887646.html
> Sent from the Installation, Setup, Upgrades mailing list archive at
> Nabble.com.
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> Setup mailing list
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>
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