I'll check on it. Meanwhile, would you please file a bug report at dev.plone.org/plone, specifying all possible detail?
On Mon, Jan 3, 2011 at 8:56 PM, rbrewer <[email protected]> wrote: > > I recently upgraded our Plone 3.0.5 site to Plone 4.0.2, running on Mac OS > X > Server 10.6 (using the Mac OS X binary installer, not the Unified > installer), and I am running into a problem. > > The installation went OK, and the site is up, but all images on the site > that need scaling are not displayed, apparently due to Plone being unable > to > find the _imaging C library. Here is a representative entry from the log: > > 2011-01-03T15:37:48 ERROR root could not scale ImageField "image" of > http://csdl.ics.hawaii.edu/Plone/images-1/RobertBrewer.jpg > Traceback (most recent call last): > File > > "/Applications/Plone/buildout-cache/eggs/plone.app.imaging-1.0-py2.6.egg/plone/app/imaging/traverse.py", > line 73, in createScale > imgdata, format = field.scale(data, width, height) > File > > "/Applications/Plone/buildout-cache/eggs/Products.Archetypes-1.6.4-py2.6.egg/Products/Archetypes/Field.py", > line 2492, in scale > image.save(thumbnail_file, format, quality=self.pil_quality) > File > > "/Applications/Plone/buildout-cache/eggs/PIL-1.1.6-py2.6-macosx-10.4-x86_64.egg/PIL/Image.py", > line 1372, in save > self.load() > File > > "/Applications/Plone/buildout-cache/eggs/PIL-1.1.6-py2.6-macosx-10.4-x86_64.egg/PIL/ImageFile.py", > line 155, in load > self.load_prepare() > File > > "/Applications/Plone/buildout-cache/eggs/PIL-1.1.6-py2.6-macosx-10.4-x86_64.egg/PIL/ImageFile.py", > line 223, in load_prepare > self.im = Image.core.new(self.mode, self.size) > File > "/Applications/Plone/buildout-cache/eggs/PIL-1.1.6-py2.6-macosx-10.4-x86_ > 64.egg/PIL/Image.py", line 36, in __getattr__ > raise ImportError("The _imaging C module is not installed")ImportError: > The _imaging C module is not installed > > I've spent a couple hours Googling on this, and while I have found a fair > amount of discussion of PIL-related problems, I haven't found any > satisfactory solution. The _imaging.so library is present in the > > /Applications/Plone/buildout-cache/eggs/PIL-1.1.6-py2.6-macosx-10.4-x86_64.egg > directory, but Plone is not finding it for some reason. I have tried to > modify the LD_LIBRARY_PATH manually in buildout.cfg (as suggested in some > mailing list threads I found, see links below), but that doesn't seem to > help, and is a bit of a slimey hack anyway. > > > http://collective-docs.plone.org/tutorials/buildout/additional.html#setting-ld-library-path > > http://web.archiveorange.com/archive/v/FPm17R3yY4VWT4bbsexe > > I'm finding this all somewhat surprising, since I used the native > installer, > which I assumed would set everything up for me. > > Does anyone know what I can do to fix this? Is this an issue with the Mac > installer? I'm fairly knowledgeable wrt Mac OS X and Unix, but I'm > basically > a Plone newbie. > > Mahalo! > -- > View this message in context: > http://plone.293351.n2.nabble.com/imaging-so-not-found-tp5887646p5887646.html > Sent from the Installation, Setup, Upgrades mailing list archive at > Nabble.com. > _______________________________________________ > Setup mailing list > [email protected] > http://lists.plone.org/mailman/listinfo/setup >
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