Mohamed,

On 22 Feb 2008, at 04:19, Mohamed Ali wrote:

Dear forum users,

I have installed SGD 4.4 in my SFT2000 server. The hostname is portal-01. Here are the features i have configured:
1) Securing Connections Between Client Devices and SGD Servers
2) Securing the Connection Between a Web Browser and a Web Server on the SGD Host
3) Firewall Traversal (Firewall Forwarding)
4) Configure SGD to use TCP port 443 for encrypted connections.
5) Configure each SGD Web Server in the array to bind to localhost: 443. 6) Configure each SGD server in the array to forward HTTP traffic to localhost:443. 7) I edited External DNS Names ( *:portal-01.esuria.com.bn & *:portal.esuria.com.bn ) Note: Our FW admin has NAT the public IP 202.160.14.43 to 172.16.3.82( portal-01 ) and allowed port 80 & 443 only.

Outcome:
1) I can successfully login to SGD via http and https from my internal network( 172.16.2.x ) 2) I tried http to SGD, enter username and password but it failed with error message " Cannot connect to the server portal-01.esuria.com.bn:443 ". 3) Also from outside Network, i tried using https and this time i don't even see the username and password page but its came out with message " The connection has timed out ". 4) From outside Network laptop, in the command prompt, i typed "telnet portal-01.esuria.com.bn 80" or "telnet portal.esuria.com.bn 80" and the connection responded. 5) Outside network, i typed telnet portal-01.esuria.com.bn 443 or telnet portal.esuria.com.bn 443, the results shows " Could not open connection to the host, on port 443: Connect failed ".

To add more datapoints,  I can successfully reach:
http:portal-01.esuria.com.bn/sgd/
https://portal-01.esuria.com.bn/sgd/
 and
http://portal.esuria.com.bn/sgd/
https://portal.esuria.com.bn/sgd/

Obviously this is from the outside Network (Internet).
I can't look any further into this without credentials but thought you should know that the Web server looks correct.
So I can't explain Outcome 3), 4) or 5).
Check your client-side proxy configuration and that you're resolving names as expected on the outside network.

-FB


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