Simon,
(I back-tracked to this message after reading Lyle's excellent reply -
just to keep this from becoming TOO long on the page!!)
IMHO - this is a provider problem. Their comment about "relaying" is
bullshit - you are not using your own SMTP/POP server on YOUR side of
the firewall, right? (I did not think so. . .)
Try this:
1. (temporarily) ditch the STN connection. Connect "directly" as if STN
had never existed in your life.
2. Try to send and receive e-mail.
3. If it fails - call your provider's tech support number and "give 'em
hell Harry!" Do not - repeat - DO NOT mention STN.
Most providers tech support (at least the "first line" tech support)
have not bought their tickets for the clue train yet. . . All they know
is "if the customer says this - tell them that." (Trust me on this one
- I've done this - and you'd be AMAZED how clueless some tech support
people are.) As soon as you mention something (that they consider)
bizarre - they freak and bail out on you with a bullshit answer.
I am quite sure that it will also fail w/o STN installed. Especially
since you were able to get part of it working.
Despite what they'd like you to believe - many provider's e-mail service
leaves much to be desired. You could easily have a config issue at your
end - or equally likely - they could be screwed up at THEIR end!
If you call them with a "standard" configuration (something like Win98
direct connect), they should be more reasonable.
Tell us what happens!
Jim
Simon Benson wrote:
> Hi there,
>
> Probably this question is already asked before but i don't seem to find
> the correct answer for our problem.
> We share an @home account with this beautifull prog called STN. All
> works OK, BUT we are not able to send any mail anymore (never worked
> acctually). From some ISP we can receive mail, but no reply or new mail
> is possible. They say 'we don't relay for you' in one case. In the other
>
> case (actual @home account) gets the messages 'no pop/smtp server
> found'.... DNS problems????
> Please help us out or give us directions on previous supplied answers.
>
> Regards,
>
> Simon
> Don't forget to feed the Dolphins
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