David Abrams wrote:

> One thing to check.  Around here (note @home) they tie access to the MAC of
> the ethernet card the cable modem connects to.

David, who is your actual cable provider? 

My experience has been that when first initialized, the cable modem does
become temporarily "tied" to the MAC address of the ethernet card it is
connected at the time of initialization.  If you subsequently plug a
different computer (with TCP/IP stack identically configured) into the
cable modem WITHOUT reinitializing the modem, that computer will NOT be
able to access the cable operator's network.

HOWEVER, my experience has been that once the modem has been FULLY reset
and a full reinitialization performed, the MAC number of any working
10Mbs ethernet card installed in any properly configured computer has
ALWAYS worked fine after a reset.  To the best of my knowledge, this
applies to many @Home installations, not just my area and not only
subscribers who use Comcast.

-----
> If you want to connect to
> another computer you have to call them and give them the new MAC number.

Are you absolutely sure about this?  Half the people answering the phone
at the first tier support level wouldn't know what to do with the MAC #
even if you gave it to them.  I find this very unlikely, but perhaps
your cable company is the exception to the rule.

-----
> You could try moving the ethernet card from the box they installed it on to
> the STN box or try booting STN on the box they installed it on to see if it
> connects.

Yes, he could do that, but the first thing Jason should do is enable
debugging and ping all relevant addresses from the STN box by invoking
STN's command line mode. He should most definitely try to ping the
gateway for his subnet which (based upon the WAN IP he gave of
24.2.172.162) he would do from the STN command line by typing:

ping 24.2.172.1


(Are you listening [EMAIL PROTECTED]?  It's really just that
simple. :-))


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