Hi,
I'm having trouble with an event handler, for a service that has a
dependency.
The conf is the following :
define service{
use generic-active-service
service_name qmail-queue
hostgroup_name kas-servers
service_description Taille de la queue Qmail
check_command check_qmail_queue
event_handler_enabled 1
event_handler qmail_eventhandler
business_impact 3
}
define servicedependency{
host_name kas3
service_description qmail-queue
dependent_service_description smtp
execution_failure_criteria c
notification_failure_criteria c
}
Yesterday evening, the service qmail-queue flapped a bit between OK and
WARNING, and finally went critical. The event handler should have
stopped the smtp service, but hasn't.
Looking at the schedulerd.log, I find the following :
2011-10-18 19:44:00,002 [1318959840] SERVICE ALERT: kas3;Taille de la
queue Qmail;WARNING;SOFT;1;WARNING : 53
2011-10-18 19:44:00,002 [1318959840] SERVICE EVENT HANDLER: kas3;Taille
de la queue Qmail;WARNING;SOFT;1;qmail_eventhandler
2011-10-18 19:44:45,137 [1318959885] SERVICE ALERT: kas3;Etat du service
SMTP;OK;SOFT;2;SMTP OK - 0.020 sec. response time
2011-10-18 19:45:03,165 [1318959903] SERVICE ALERT: kas3;Taille de la
queue Qmail;WARNING;HARD;2;WARNING : 78
2011-10-18 19:45:03,166 [1318959903] SERVICE EVENT HANDLER: kas3;Taille
de la queue Qmail;WARNING;HARD;2;qmail_eventhandler
[...]
2011-10-18 21:15:17,206 [1318965317] SERVICE ALERT: kas3;Taille de la
queue Qmail;WARNING;HARD;2;WARNING : 51
2011-10-18 21:15:17,206 [1318965317] SERVICE EVENT HANDLER: kas3;Taille
de la queue Qmail;WARNING;HARD;2;qmail_eventhandler
2011-10-18 22:57:22,879 [1318971442] SERVICE ALERT: kas3;Taille de la
queue Qmail;CRITICAL;HARD;2;CRITICAL : 100
2011-10-18 22:57:23,649 [1318971443] SERVICE NOTIFICATION:
tec;kas3;Taille de la queue
Qmail;CRITICAL;notify-service-by-email!33;CRITICAL : 100
And nothing else...
The event handler is launched for HARD OK, SOFT WARNING, HARD WARNING,
but not HARD CRITICAL.
Is it a bug, or working as intended because of the dependency?
François
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