On Thu, Oct 25, 2012 at 12:49 AM, Lucas Beeler <[email protected]> wrote:

> question: is there anything about your machine or setup that is
> unusual? Examples of "unusual" configuration options include, but are
> not limited to:
>
>    * Using a library directory other than ~/Pictures
>
>    * Having your library directory located on a removable storage
> device (such an external USB or FireWire hard disk) or a network share
>
>    * Running Shotwell with the -d option at startup
>
>    * Having a library that contains a large number (e.g., over 1000)
> of RAW images
>
> Furthermore, a few general questions: first, are you running with
> library monitoring turned on (i.e. the "Watch library directory for
> new files" option in the Preferences dialog is checked)? Second, are
> you running with metadata writing turned on? Third, in the set of
> photos that you multiple-select and then enhance, are there any RAW
> images? Fourth, have you edited any of the photos in the selected set
> in an external editor?
>

Hello

A suggestion from one working a lot with network equipment. Always before
submitting bugs you have a command to run to collect all necessary debug
info. For example, in Alcatel-Lucent carrier products you do 'admin
tech-support' and a file is written to a cf-card which you submit when
reporting a bug/problem. In this file all important info about the system
is written.

For Debian-based systems (and possible others) you have apport-bug(1) which
does pretty much the same but also reports a bug.

Something similar for Shotwell would be a good thing. Would make it much
easier to handle all bug reports.

Rgds//Thomas
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